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- ABC-CLIO 2011; US$ 42.50
Reflecting the dramatic changes shaped by rapidly developing technologies over the past six years, this new fourth edition of Reference and Information Services takes the introduction to reference sources and services significantly beyond the content of the first three editions. In Part I, Concepts and Processes, chapters have been revised... more...
- Emerald Group Publishing Limited 2013; US$ 199.00
Over 160 librarians from across the United States and Canada attended the biennial LOEX-of-the-West conference on the campus of Woodbury University in Burbank, California from June 6-8, 2012. The conference theme, 'Creative Landscapes: Information Literacy for all Terrains', reflects the shear diversity of ways in which librarians across North... more...
- Morgan & Claypool Publishers 2009; US$ 25.00
Digital reference is a deceptively simple concept on its face: "the incorporation of human expertise into the information system." This lecture seeks to explore the question of how human expertise is incorporated into a variety of information systems, from libraries, to digital libraries, to information retrieval engines, to knowledge bases. What we... more...
- Scarecrow Press 2002; US$ 89.99
Library User Education contains 43 chapters, which explore the value and impact of collaboration and partnerships in academic library user education programs. This is a highly useful and current text, which covers a range of specific programs, formats, and strategies. Examples of many institutions' information literacy efforts and effective evaluation... more...
- Emerald Group Publishing Limited 2003; US$ 199.00
Computer based information systems represent an ever-growing component within healthcare organisations. There is now more than ever a high demand to develop effective systems that will manage healthcare information. Parallel to that there is even greater need to develop more reliable and efficient ways to use information to assist in making viable... more...
- Emerald Group Publishing Limited 2005; US$ 199.00
Sketches the legislative underpinning to advances in the area of library disability service provision, and points out the role of the customer service values inherent in the library profession which should not be underestimated as a contributing factor to this story of improvement. In particular, emphasises the need to focus on the human rather than... more...
- Emerald Group Publishing Limited 2004; US$ 199.00
It has become increasingly common for libraries to provide a reference service which operates via e-mail or through online forms. This paper compares the performance of three digital reference services available on the World Wide Web, namely, AllExperts, Ask a Librarian, and Internet Public Library (a fourth service, Ask Bob, was included initially... more...