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Crash Course in Library Services to People with Disabilities
ABC-CLIO 2010; US$ 30.00This book helps libraries identify and implement new ways to serve their physically or mentally disabled patients. more...
Serving Teen Parents: From Literacy to Life Skills
ABC-CLIO 2011; US$ 40.00This book offers a comprehensive guide to working with teen parents and their children, providing practical program ideas for successful school and public library program development, implementation, and evaluation. more...
Reference and Information Services
ABC-CLIO 2011; US$ 42.50Reflecting the dramatic changes shaped by rapidly developing technologies over the past six years, this new fourth edition of Reference and Information Services takes the introduction to reference sources and services significantly beyond the content of the first three editions. In Part I, Concepts and Processes, chapters have been revised... more...
Science and Technology Resources
ABC-CLIO 2011; US$ 42.50Ironically, a large proportion of technical publications and scientific data is not found online: 70 percent of the information found in the patent literature section of a typical sci-tech library is unavailable elsewhere, and there are estimated to be 100,000 unique scientific journal titles. Science and technology library materials continue to be... more...
Erfolgreiche Kommunikation mit Kunden in der Bibliothek
De Gruyter 2012; US$ 70.00This book is a complete guide to the entire range of communication situations between library staff and users, including initial contact, the reference interview, training situations, conflict situations, complaints, and user orientation. Each chapter begins with a specific example that serves as the basis for the analysis of a problem situation. Extensive... more...
New Directions in Reference
Taylor and Francis 2012; US$ 39.95Design and deliver traditional reference services in new and innovative ways Librarians work in an environment of constant change created by new technology, budget restraints, inflationary costs, and rising user expectations. New Directions in Reference examines how they can use new and innovative methods to design and deliver traditional reference... more...
Outreach Services in Academic and Special Libraries
Taylor and Francis 2013; US$ 38.00Discover innovative outreach services you can implement for your library! Outreach Services in Academic and Special Libraries examines the creation and delivery of outreach programs designed to promote awareness of the library by meeting the information needs of underserved or uninformed patrons. This book contains the experiences of academic and... more...
Weeding and Maintenance of Reference Collections
Taylor and Francis 2013; US$ 46.00Here is unique volume offering practical advice on weeding and maintaining reference collections. It covers different types of libraries--academic, corporate, public--and problems, and librarians describe in detail methods and criteria used by their libraries in weeding their reference collections. Dr. Pierce has organized the topics of her book... more...
Reference Assessment and Evaluation
Taylor and Francis 2013; US$ 27.95Learn effective ways to assess and evaluate reference services in YOUR library Innovation and the constant evolution of technology continually spur academic librarians to find superior ways to deliver high quality reference service to students, faculty, and researchers. Reference Assessment and Evaluation offers librarians and administrators a plethora... more...
Reference Assessment and Evaluation
Taylor and Francis 2013; US$ 55.95Learn effective ways to assess and evaluate reference services in YOUR library Innovation and the constant evolution of technology continually spur academic librarians to find superior ways to deliver high quality reference service to students, faculty, and researchers. Reference Assessment and Evaluation offers librarians and administrators a plethora... more...









