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- Springer 2010; US$ 109.00
Managing strategies for professional service firms is an important and complex activity. The main issues in this book cover the core management principles for service firms in a comprehensive way. Based on current research findings it includes the management of service quality, knowledge and marketing as well as people, organizational and strategic... more...
- Edward Elgar Publishing 2012; US$ 60.00
Professional services are increasingly seen as an important foundation for future economic growth and prosperity. Yet research on innovative and entrepreneurial processes in professional services has been surprisingly scarce. This Handbook provides a collection of original contributions from leading scholars outlining the current stock of knowledge... more...
- Nicholas Brealey Publishing 2006; US$ 35.00
In this thoroughly updated and expanded 3rd edition of the groundbreaking book When Cultures Collide: Leading Across Cultures, Richard Lewis includes every major region of the world and more than sixty countries!Capturing the rising influence of culture and the seismic changes throughout many regions of the world, cross-cultural expert and international... more...
- Haufe Lexware Verlag 2013; Not Available
Ob häufiges Zuspätkommen, Vertrauensbruch oder Kündigung wegen Stilllegung - hier werden anhand von zehn Beispielen die wichtigsten Kündigungsfälle erklärt. Rechtliche Tipps, Prüfschemata und Musterschreiben bieten Sicherheit und Arbeitserleichterung. Eine Kündigung auszusprechen fällt niemandem leicht. Deshalb hilft Ihnen dieses Buch und führt Sie... more...
- DK Publishing 2009; US$ 18.95
It's all in the family Family businesses are the backbone of any economy, but they can present a host of challenges that can affect their chances of success. The Complete Idiot's Guide® to a Successful Family Business is the most current and comprehensive book that tells the proprietors of family concerns how to deal with such unique issues, including... more...
- Skyhorse Publishing, Inc. 2013; US$ 19.95
How should you respond to a request to remove copyrighted materials from a Facebook page? If you create a Twitter handle at work, who owns that handle when you change jobs? Can you be sued for libel if your posts are defamatory? If you?ve ever asked yourself these kinds of questions, this pioneering legal handbook is for you. Despite the enormous... more...
- Business Expert Press 2013; US$ 19.95
Because of their daily presence in the field and favored relationships with their customers, salespeople are the eyes and ears of their companies. In the new economic war, managers cannot take the chance of not being fully aware of the way they could be threatened by the competition. Yet, organizations face great difficulties to stimulate salespeople's... more...