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30 Minutes ... To Improve Your Telesales Techniquesby Chris de Winter
Kogan Page 2000; US$ 3.95Do you wish that your selling over the telephone could be more effective? Are you worried that you don't give the right impression to customers? If so, you need a crash course in improving your telesales techniques. more...
Managing the Demand-Supply Chainby William E. Hoover; Eero Eloranta; Holmströ; Jan m; Kati Huttunen
John Wiley & Sons, Inc. 2002; US$ 95.00A proven,innovative approach to meeting customer demand Combining an intensive focus on customer/marketplace demands with innovative technology tools developed to execute demand chain planning, Managing the Demand-Supply Chain sets forth a powerful new model for fulfilling customer demand in the best possible way. Four of the world's leading demand chain researchers and implementers demonstrate how select high-tech companies, such as Nokia and Dell, have used the demand chain approach to differentiate their value offerings and delight their customers. The authors introduce three exciting new demand chain tools. "Demand breakpoint" identifies the point where value is significantly changed by operations; "value offering point" or VOP is... more...
Easy Step by Step Guide to Successful Sellingby Pauline Rowson
Rowmark 2004; US$ 17.99Whether you are selling business to business or to consumers, this guide shows in simple steps how to build a better rapport with your prospects, how to use a sales structure that works, how to overcome objections, how to read and understand body language and how to come away with the business. more...
Easy Step by Step Guide to Fundraising for your Schoolby Pauline Rowson
Rowmark 2005; US$ 19.99In this guide: How to organise yourself for effective fundraising How to research and identify potential funders How to approach trusts and foundations, businesses and the rich and famous How to research and write an Appeal How to cold call businesses for funding How to get a commitment face to face How to approach the media and raise your school's profile more...
Build It Bigby Direct Selling Womens Alliance
Dearborn Trade Publishing 2005; US$ 17.95An estimated 46 million people in the world are involved in direct selling, according to the Direct Selling Association. In less than ten years this number is expected to grow to an unbelievable 200 million! With more people looking for careers that offer independence, flexibility, and tremendous income potential, this book offers a one-stop source of nuts-and-bolts advice, insights, and practical sales skills. more...
Knock Your Socks Off Prospectingby William Miller; Ron Zemke
AMACOM 2005; US$ 16.95Another "knockout" in the grand tradition of Knock Your Socks Off Service ! more...
The Real-Time Contact Centerby Donna Fluss
AMACOM 2005; US$ 27.95New technology and best practices to turn your contact center into a revenue generator. more...
Selling to Anyone Over the Phoneby Renee P. Walkup; Sandra McKee
AMACOM 2005; US$ 14.95It takes more than a script to make a sale on the phone. more...
Cold Calling For Chickensby Bob Etherington
Cyan Books 2006; US$ 5.00?Cold calling? ? making contact with strangers ? is the biggest fear confronting businesspeople, especially those who work in sales and marketing. ?Put me in front of a customer and I can persuade them to buy anything ? just don?t ask me to cold call!!? more...
Making Millions in Direct Salesby Michael G. Malaghan
McGraw-Hill 2005; US$ 19.95A direct sales superstar offers his tips on how to manage and grow quotabusting sales teams. One of today's fastest-growing enterprise sectors, direct sales employs 10 million people. Of that number, 2 million are managers. The most respected name in the business and a living legend, Michael Malaghan has done more than $2 billion worth of direct sales business over the past decade. In Making Millions in Direct Sales , he shares what he knows about assembling, managing, and motivating supercharged sales teams. Managers and those who aspire to become managers learn:.:.; Eight essential activities every direct sales manager must master.; 14 great motivators every sales manager should know.; How to combine sales contents and commissions in a unified... more...









