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The Quality Imperativeby J R Kimberly; E Minvielle
World Scientific 1999; US$ 65.00Efforts to reform healthcare systems around the globe are proliferating rapidly. No country is immune from the two fundamental pressures that are driving change: cost and access. Every system is experimenting with measures designed to contain costs while simultaneously trying to determine how best to resolve the question of who should be eligible for what services under what conditions. In the midst of these experiments, serious concerns about quality are being raised. Are efforts to contain costs leading to practices which have a detrimental impact on quality? What, in fact, is "quality" in the world of healthcare? How should it be measured? And how can it be improved? more...
Measuring General Practiceby Martin Marshall
RAND Corporation 2003; US$ 9.95This project has resulted in the most comprehensive set of clinical indicators that have ever been developed for use in UK general practice. In addition, it has started to field test these indicators so that primary care practitioners and managers can understand how feasible the indicators are to use and their scientific properties. more...
Managing Projects in Health and Social Careby Vivien Martin
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The Evaluation Handbook for Health Professionalsby Anne Lazenbatt
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Measuring Efficiency in Health Careby Rowena Jacobs; Peter C. Smith; Andrew Street
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Quality improvementby Kiristinal Guo
Emerald Group Publishing Limited 2004; US$ 199.00Voluntary organisations are an integral part of community care, and the available research indicates the value of their social support role. However, surprisingly little is known about the forms and functions of this support, or the links to the formal support provided by the National Health Service (NHS), so hampering quality improvements. Therefore, a small sample of voluntary service organisations in one English county participated in a pilot study. This involved the staff and users of these organisations, and a geographically linked sample of NHS mental health professionals. Interview data indicated that the voluntary sector users and staff held similarly positive views of the appropriately varied forms and functions of the provided social... more...
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Quality By Designby Eugene C. Nelson; Paul B. Batalden; Marjorie M. Godfrey
John Wiley & Sons, Inc. 2007; US$ 90.00Quality by Design reflects the research and applied training conducted at Dartmouth Medical School under the leadership of Gene Nelson, Paul Batalden, and Marjorie Godfrey. The book includes the research results of high-performing clinical microsystems, illustrative case studies that highlight individual clinical programs, guiding principles that are easily applied, and tools, techniques, and methods that can be adapted by clinical practices and interdisciplinary clinical teams. The authors describe how to develop microsystems that can attain peak performance through active engagement of interdisciplinary teams in learning and applying improvement science and measurement; explore the essence of leadership for clinical Microsystems; show... more...
Quality of Careby Bengoa R.; Kawar R.; Key P; Leatherman S.; Massoud R.
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Health Systems Performance Assessmentby C.J.L. Murray; D. Evans
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