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- Van Haren Publishing 2011; US$ 45.00
This new title looks at Good Practices as described in the ITIL V3 upgrade. Focusing on the Lifecycle approach, this new publication covers, the following steps in detail: Service Strategy Service Design Service Operation Service Transition Continual Service Improvement French, Spanish, German, Italian and English also available. Japanese Spring 2009 more...
- Elsevier Science 2009; US$ 53.95
Forms are everywhere on the web ? for registration and communicating, for commerce and government. Good forms make for happier customers, better data, and reduced support costs. Bad forms fill your organization?s databases with inaccuracies and duplicates and can cause loss of potential consumers. Designing good forms is trickier than people think.... more...
- Taylor and Francis 2010; US$ 57.95
This practical volume provides a thorough introduction to conducting and critically reading research in technical communication, complete with exemplars of research articles for study. Offering a solid grounding in the research underpinnings of the technical communication field, this resource has been developed for use in master?s level and upper-division... more...
- Princeton University Press 2010; US$ 18.95
In April 1956, a refitted oil tanker carried fifty-eight shipping containers from Newark to Houston. From that modest beginning, container shipping developed into a huge industry that made the boom in global trade possible. The Box tells the dramatic story of the container's creation, the decade of struggle before it was widely adopted, and the... more...
- Wiley 2010; US$ 29.99
- Taylor and Francis 2012; US$ 49.95
Techniques matter! Great ideas don't automatically translate into great programs. It's not enough simply to show what is going on. The way you present your subject will influence how your audience responds. You need to choose your picture and sound carefully, to convey your ideas in an interesting, persuasive way. This book will show you how. ... more...
- Nomad Press 2011; US$ 12.95
Teaching children that the battle against the world?s overwhelming waste problem begins with them, this plethora of projects investigates the science of ?garbology.? The guide highlights the choices people make in creating garbage in the first place, suggesting ways kids can reduce, reuse, and recycle as well as rethink their actions for the future.... more...
- University of Chicago Press 2011; US$ 25.00
Technology permeates nearly every aspect of our daily lives. Cars enable us to travel long distances, mobile phones help us to communicate, and medical devices make it possible to detect and cure diseases. But these aids to existence are not simply neutral instruments: they give shape to what we do and how we experience the world. And because technology... more...
- Aviation Supplies & Academics, Inc. 2012; US$ 4.99
Updated to the most recent practical test standards from the Federal Aviation Administration (FAA), this handbook for students, instructors, and designated examiners who take part in checkrides for private pilot certification forámulti-engine planes includes lists of subjects covered in the knowledge and skill requirements portions of the test. Topics... more...