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- Free Press 2006; US$ 16.99
From Stephen R. Covey's eldest son comes a revolutionary new path towards productivity and satisfaction. Trust, says Stephen M.R. Covey, is the very basis of the new global economy, and he shows how trust?and the speed at which it is established with clients, employees and constituents?is the essential ingredient for any high?performance, successful... more...
- Ashgate Publishing Ltd 2011; US$ 29.95
This book explores complexity theory and systems thinking to better understand how complex systems drift into failure. It studies sensitive dependence on initial conditions, unruly technology, tipping points, diversity - and finds that failure emerges opp more...
- Penguin Group US 2012; US$ 12.99
#1 New York Times Business Bestseller #1 Wall Street Journal Business Bestseller #1 Washington Post bestseller From the bestselling author of Drive and A Whole New Mind comes a surprising--and surprisingly useful--new book that explores the power of selling in our lives. According to the U.S. Bureau of Labor Statistics,... more...
- Australian Academic Press 2010; US$ 14.99
No one goes to work to be humiliated, abused, ostracised, or assaulted. Yet this is the reality of a working day for more than one in six workers. Bullying causes billions of dollars in lost productivity, expensive mistakes, employee replacement costs, and health and welfare rehabilitation expenses. Most workplaces currently leave the victims to sink... more...
- McGraw-Hill 2006; US$ 12.95
In every workplace there are difficult people who, at best, make life stressful and, at worst,. interfere with project and career goals. This. book delivers a proven approach to finding. common ground and creating a more productive. interaction with difficult people. more...
- Penguin Group Inc. 2009; US$ 26.95
Forget everything you thought you knew about how to motivate people--at work, at school, at home. It's wrong. As Daniel H. Pink explains in his new and paradigm- shattering book Drive: The Surprising Truth About What Motivates Us , the secret to high performance and satisfaction in today's world is the deeply human need to direct our own lives, to... more...
- Allen & Unwin 2007; US$ 27.22
We expect our leaders to be superhuman, to provide all the answers and never fail. Amanda Sinclair offers an alternative and more realistic approach to leadership based on personal growth, drawing on Eastern philosophies. more...
- HarperCollins 2009; US$ 14.99
Let's say you're about to hire somebody for a position in your company. Your corporation wants someone who's fearless, charismatic, and full of new ideas. Candidate X is charming, smart, and has all the right answers to your questions. Problem solved, right? Maybe not. We'd like to think that if we met someone who was completely without conscience... more...
Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging PersonalitiesMcGraw-Hill Education 2007; US$ 12.00
Perfect Phrases for the Right Situation, Every Time Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips! more...
- Taylor and Francis 2011; US$ 23.99
Occupational stress affects millions of people every year and is not only costly to the individual ? in terms of their mental and physical health ? but also results in major costs for organisations due to workplace absence and loss of productivity. This Cognitive Behaviour Therapy (CBT) based self-help guide will equip the user with the necessary... more...