The Leading eBooks Store Online
for Kindle Fire, Apple, Android, Nook, Kobo, PC, Mac, Sony Reader...
New to eBooks.com?Learn more
- Bestsellers - This Week
- Foreign Language Study
- Bestsellers - Last 6 months
- Graphic Books
- Health & Fitness
- Political Science
- Biography & Autobiography
- Psychology & Psychiatry
- Body Mind & Spirit
- House & Home
- Business & Economics
- Children's & Young Adult Fiction
- Juvenile Nonfiction
- Language Arts & Disciplines
- Crafts & Hobbies
- Science Fiction
- Current Events
- Literary Collections
- Literary Criticism
- Literary Fiction
- Social Science
- The Environment
- Sports & Recreation
- Family & Relationships
- Study Aids
- Folklore & Mythology
- Food and Wine
- Performing Arts
- True Crime
- Foreign Language Books
Most popular at the top
- McGraw-Hill Education 2002; US$ 9.95
Hands-on help for quicklyand persuasivelywriting company-mandated performance appraisals Writing performance appraisals is one of the most difficult and time-consuming tasks managers face. Perfect Phrases for Performance Reviews simplifies the job, providing a comprehensive collection of phrases that managers can use to describe employee... more...
- McGraw-Hill 2004; US$ 9.95
Tools for pleasing even the most demanding customers. A satisfied customer is a loyal customer, and in today's supercompetitive business economy few things are as crucial to a company's bottom line as the quality of its customer service. This latest title in the popular Perfect Phrases series is just the thing for customer service employees and those... more...
- McGraw-Hill 2004; US$ 7.95
These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book's main themes and action ideas, reduced to a manageable page count for on-the-go readers. Goal-focused, commonsense techniques for stimulating greater productivity in the workplace and fostering true commitment.... more...
- McGraw-Hill 2003; US$ 16.95
Translated into 16 languages! The reader-friendly, icon-rich Briefcase Books series is must reading for all managers at every level. All managers, whether brand new to their positions or well-established in the organizational hierarchy, can use a little ''brushing up'' now and then. The skills-based Briefcase Books series is filled with ideas and strategies... more...
- McGraw-Hill Education 2010; US$ 12.00
The Right Phrases for Every Situation . . . Every Time You?ve heard it a million times: "The customer is always right." But let's face it, sometimes the customer is misinformed, confused, or downright difficult. Even so, customer service is the single most important key to success in today's highly competitive marketplace. Perfect Phrases... more...
- McGraw-Hill Education 2011; US$ 17.00
As a manager, you know that employee performance is your most important asset?but are you making smart, well-thought-out efforts to leverage it to its fullest?Manager?s Guide to Performance Management helps you get the most out of your people by focusing on performance planning (instead of appraising), creating a dialog (instead of issuing directives),... more...
- McGraw-Hill Education 2004; US$ 12.00
Set the bar for outstanding performance A follow-up to the top-selling Perfect Phrases for Performance Reviews , this book provides managers with phrases and goals that describe expected future performance from their direct reports. A timesaving job aid for any performance review or plan, the book: Makes it easy for managers to set high... more...
- McGraw-Hill Education 2008; US$ 9.95
Perfect Phrases for Managing Your Small Business arms you with quick and easy phrases to deal with the countless chores, challenges, decisions, and day-to-day responsibilities of being a small business owner.Each chapter contains a brief introduction on the topic at hand, discussing its importance and relevance related to the world of small business... more...
- McGraw-Hill Education 2009; US$ 19.95
The Right Phrase for Every Sales Situation A powerful command of words is the number one requirement for succeeding in the field of sales. Whether you?re cold-calling a prospect, presenting to a group of decision makers, or dealing with price objection, the make-or-break point of every transaction lies in saying the right thing to the right... more...
- McGraw-Hill Education 2010; US$ 12.00
The Right Phrase for Every Situation . . . Every Time Perfect Phrases for Setting Performance Goals has hundreds of precisely-worded phrases you can use when reviewing future performance goals with your employees. The book covers virtually every topic, from sales and profit goals, to quality and productivity goals, to on-time performance... more...