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  • Business Relationship Managerby Ernest Brewster

    BCS Learning & Development Limited 2014; US$ 30.99

    1. INTRODUCTION 2. INTRODUCTION TO BUSINESS RELATIONSHIP MANAGEMENT 3. THE BUSINESS RELATIONSHIP MANAGER Goals and objectives BRM responsibilities Skills, competencies and knowledge Interfaces and dependencies 4. TOOLS, METHODS AND TECHNIQUES Standards Good practice frameworks, procedures and processes Tools and information... more...

  • Wide Awake in the Pelican Stateby Ann Brewster Dobie; Ernest J. Gaines

    LSU Press 2006; US$ 12.95

    Wide Awake in the Pelican State?which mimics the title of Dinty W. Moore's contribution to the collection?brings together twenty-one of the finest modern writers who claim Louisiana as home, having lived all or some part of their lives in the Pelican State. Each author shares the knack of telling a good story, a Louisiana tradition that dates back... more...

  • IT Service Managementby Ernest Brewster; Richard Griffiths; Aidan Lawes; John Sansbury

    British Informatics Society Limited 2012; US$ 33.99

    A really useful guide which introduces and explains IT Service Management to Foundation Examination candidates and to anyone looking to gain an understanding of the ITIL service management framework. This book is unique in that, as well as providing a revision aid to exam candidates, the authors have used their collective experiences to help readers... more...

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