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  • The Success Case Methodby Robert Brinkerhoff

    Berrett-Koehler Publishers 2003; US$ 27.95

    The Success Case Method (SCM) offers a simple, carefully crafted way of determining how well a new organizational initiative is working. Already shown to be effective in dozens of organizations, SCM is based on five steps: focusing and planning the study; clearly defining what outcomes will be considered success; identifying success cases; conducting... more...

  • Telling Training's Storyby Robert Brinkerhoff

    Berrett-Koehler Publishers 2006; US$ 29.95

    No matter how much trainers believe that their work is valuable, clients will always want solid, objective evidence that the training they're spending good money on is effective. "Telling Training's Story" provides the tools to do just that, allowing anyone to measure a training regime's effectiveness and prove it to customers. The book's central tool... more...

  • Courageous Trainingby Tim Mooney; Robert O. Brinkerhoff

    Berrett-Koehler Publishers 2008; US$ 29.95

    If trainers want to truly make an impact on organizations, what they need is a new mindset, not a new technique. Drawing on examples from major companies and their own years of experience, the authors inspire trainers to have the courage to break away from the usual ways of doing things and identify what is really needed and what really works. more...

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