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Most popular at the top

  • ISO/IEC 20000: An Introduction to the Global Standard for Service Managementby David Clifford

    IT Governance Publishing 2010; US$ 14.95

    This pocket guide offers an overview of the purpose of the standard and shows how it can be used. Topics covered include qualification programmes, certification schemes and the interrelationship of ISO20000 with other standards, such as ISO27001. The overall emphasis of the guide is on ISO20K?s customer-driven approach, ensuring your IT service management... more...

  • ISO/IEC 20000by David Clifford

    IT Governance Ltd 2011; US$ 29.90

    Employing an IT Service Management System (ITSMS) will enable your organisation to identify how to enhance the quality of service you deliver to your customers. The standard for an ITSMS is ISO/IEC 20000. This pocket guide offers an overview of the purpose of the Standard and shows how it can be used. more...

  • Implementing ISO/IEC 20000 Certification: The Roadmapby Jan van Bon; David Clifford

    Van Haren Publishing 2008; US$ 45.00

    ISO/IEC 20000 is the corporate standard for achieving quality within IT Service Management. As individuals achieve success in Service Management frameworks such as ITIL«, many organizations have identified the benefits of making the jump to full corporate accreditation. But, having made the decision to invest in this standard, what is the best way... more...

  • Curriculum in Abundanceby David W. Jardine; Patricia Clifford; Sharon Friesen

    Taylor and Francis 2013; US$ 49.95

    In this text Jardine, Clifford, and Friesen set forth their concept of curriculum as abundance and illustrate its pedagogical applications through specific examples of classroom practices, the work of specific children, and specific dilemmas, images, and curricular practices that arise in concrete classroom events. The detailed classroom examples... more...

  • Discourse and Organizationby David Grant; Tom W Keenoy; Clifford Oswick

    SAGE Publications 1998; US$ 54.00

    This major work from renowned scholars in the field, analyzes the role of language and symbolic media and shows how this enables us to move to new levels of understanding of contemporary organizational issues. An introductory chapter examines the role and growing importance of discourse in the study of organizations. It critically evaluates the... more...

  • Photoemission Studies of High-Temperature Superconductorsby David W. Lynch; Clifford G. Olson

    Cambridge University Press 1999; US$ 88.00 US$ 72.16

    This book describes important topics in high-temperature superconductivity; for graduate students and researchers. more...

  • Solomon Northup: The Complete Story of the Author of Twelve Years A Slaveby David Fiske; Clifford Brown; Rachel Seligman

    ABC-CLIO 2013; US$ 48.00

    Solomon Northup: The Complete Story of the Author of Twelve Years A Slave provides a compelling chronological narrative of Northup's entire life, from his birth in an isolated settlement in upstate New York to the activities he pursued after his release from slavery. This comprehensive biography of Solomon Northup picks up where earlier annotated... more...

  • Cityby Clifford D. Simak; David W. Wixon

    Open Road Media Sci-Fi & Fantasy 2015; US$ 7.99

    This award-winning science fiction classic explores a far-future world inhabited by intelligent canines who pass down the tales of their human forefathers. Thousands of years have passed since humankind abandoned the city?first for the countryside, then for the stars, and ultimately for oblivion?leaving their most loyal animal companions alone... more...

  • The Ghost of a Model Tby Clifford D. Simak; David W. Wixon

    Open Road Media Sci-Fi & Fantasy 2015; US$ 7.99

    Tales of nostalgia and loss in a world overrun by technology Hank is walking home from the bar when the Model T pulls alongside him. It?s been decades since he saw a car this old, and the sound of it takes him right back to his twenties. The door is open, and when he climbs in, the car takes off?without a driver. Before he knows what?s happened,... more...

  • I Am Crying All Insideby Clifford D. Simak; David W. Wixon

    Open Road Media Sci-Fi & Fantasy 2015; US$ 14.99

    Ten stories of mystery and imagination in a world that cannot be?including the never-before-published ?I Had No Head and My Eyes Were Floating Way Up in the Air,? originally written for Harlan Ellison?sá The Last Dangerous Visionsá ? People work. Folk play. That is the way it has been in this country as long as Sam can remember. He is happy, and... more...