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  • Resolving Conflicts at Workby Kenneth Cloke; Joan Goldsmith

    Wiley 2011; US$ 22.95

    The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater... more...

  • Mediating Dangerouslyby Kenneth Cloke

    Wiley 2002; US$ 48.00

    Sometimes it's necessary to push beyond the usual limits of the mediation process to achieve deeper and more lasting change. Mediating Dangerously shows how to reach beyond technical and traditional intervention to the outer edges and dark places of dispute resolution, where risk taking is essential and fundamental change is the desired result. It... more...

  • Resolving Conflicts at Workby Kenneth Cloke; Joan Goldsmith; Warren Bennis

    Wiley 2011; US$ 17.95

    Here is a completely updated edition of the best-selling Resolving Conflicts at Work. This definitive and comprehensive work provides a handy guide for resolving conflicts, miscommunications, and misunderstandings at work and outlines the authors’ eight strategies that show how the inevitable disputes and divisions in the workplace actually... more...

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