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- Wiley 2010; US$ 89.50 US$ 77.57
MANAGING CUSTOMER RELATIONSHIPS A Strategic Framework Praise for the first edition: "Peppers and Rogers do a beautiful job of integrating actionable frameworks, the thinking of other leaders in the field, and best practices from leading-edge companies. "—Dr. Hugh J. Watson, C. Herman and Mary Virginia Terry Chair of Business Administration,... more...
- Utah State University Press 2011; US$ 25.00
Living Folklore is a comprehensive, straightforward introduction to folklore as it is lived, shared and practiced in contemporary settings. Drawing on examples from diverse American groups and experiences, this text gives the student a strong foundation?from the field's history and major terms to theories and interpretive approaches. Living Folklore... more...
- Random House Publishing Group 2016; US$ 26.00
NEW YORK TIMES BESTSELLER ? For readers of The Nightingale and Sarah?s Key, inspired by the life of a real World War II heroine, this remarkable debut novel reveals the power of unsung women to change history in their quest for love, freedom, and second chances. New York socialite Caroline Ferriday has her hands full with her post at the... more...
- New Harbinger Publications 2009; US$ 21.95
The classic, best-selling communication skills book, Messages , helps readers build their communication skills in all areas of life. This guide helps readers become adept in active listening, reading body language, identifying communication styles, conflict resolution, public speaking, and more. more...
- Simon & Schuster 2000; US$ 9.99
In the tradition of Mary Higgins Clark -- a suspense-filled story of a young widowed mother who unwittingly endangers her own life and that of her child as she searches for closure from a painful family loss and the truth behind it. When Maggie Collier learns that her father-in-law's murder may have been the result of his accidentally discovering... more...
- Touchstone 2002; US$ 19.95
The hit television show Touched By An Angel offers more than entertainment -- it also offers encouragement. Each week Monica, Tess, and Andrew meet people who, like most of us, hunger for purpose, strength, and inspiration. Now the show's warmth and wisdom are available in this treasury of stories, In the Words of Angels. Each thought-provoking,... more...
- Random House Publishing Group 2003; US$ 17.00
For readers of The Astronaut Wives Club, The Mercury 13 reveals the little-known true story of the remarkable women who trained for NASA space flight. In 1961, just as NASA launched its first man into space, a group of women underwent secret testing in the hopes of becoming America?s first female astronauts. They passed the same battery of... more...
- Potter/TenSpeed/Harmony 2005; US$ 15.99
Who is the devil you know? Is it your lying, cheating ex-husband? Your sadistic high school gym teacher? Your boss who loves to humiliate people in meetings? The colleague who stole your idea and passed it off as her own? In the pages of The Sociopath Next Door , you will realize that your ex was not just misunderstood. He?s a sociopath. And... more...