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Most popular at the top

  • Thanks for the Feedbackby Douglas Stone; Sheila Heen

    Penguin Publishing Group 2014; US$ 17.00

    "Thanks for the Feedback is an extraordinarily useful book.  It's full of helpful techniques that can be put to use by anyone seeking to manage an organization, lead a team, engage a business partner, or navigate a relationship.... Stone and Heen have done a remarkable job of showing individuals and organizations how to leverage the enormous value... more...

  • Thanks for the Feedbackby Douglas Stone; Sheila Heen

    Penguin Books Ltd 2014; US$ 15.98

    We get feedback every day of our lives, from friends and family, colleagues, customers, and bosses, teachers, doctors, and strangers. We're assessed, coached, and criticized about our performance, personalities and appearance. We know that feedback is essential for professional development and healthy relationships - but we dread it and even... more...

  • Difficult Conversationsby Douglas Stone; Bruce Patton; Sheila Heen; Roger Fisher

    Penguin Publishing Group 2010; US$ 17.00

    The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization... more...

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