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- Palgrave Macmillan 2014; US$ 45.00
Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management. more...
- Other Press 2012; US$ 14.95
A poignant and inspirational love story set in Burma, The Art of Hearing Heartbeats spans the decades between the 1950s and the present. When a successful New York lawyer suddenly disappears without a trace, neither his wife nor his daughter Julia has any idea where he might be?until they find a love letter he wrote many years ago, to a Burmese... more...
- Oxford University Press 2014; US$ 299.99
The Law of Rescission provides comprehensive treatment of the law relating to the remedy of rescission in England and Wales, and contains detailed reference to the law of other parts of the Commonwealth including Australia, New Zealand, Canada, BVI, Cayman Islands, Isle of Man, Singapore, Hong Kong, Malaysia, and India. It is the only book on the topic... more...
- Taylor and Francis 2013; US$ 475.00
Utilizing a historical and international approach, this valuable two-volume resource makes even the more complex linguistic issues understandable for the non-specialized reader. Containing over 500 alphabetically arranged entries and an expansive glossary by a team of international scholars, the Encyclopedia of Linguistics explores the varied perspectives,... more...
- Springer US 2006; US$ 149.00
In the last decade, ontologies have received much attention within computer science and related disciplines, most often as the semantic web. Ontology Learning and Population from Text: Algorithms, Evaluation and Applications discusses ontologies for the semantic web, as well as knowledge management, information retrieval, text clustering and classification,... more...
- Springer Berlin Heidelberg 2007; US$ 189.00
A multitude of conventions in the area of the Law of the Sea contains provisions on the issue of compensation for (wrongful) interferences with navigation. Even though interferences by warships and coast guard vessels, due to a perceived increased risk of international crimes at sea, seem to have become more frequent, the compensation provisions have... more...
- Random House Publishing Group 2009; US$ 16.00
The debut novel from the New York Times bestselling author of The Son BONUS: This edition contains a reader's guide. Set in a beautiful but economically devastated Pennsylvania steel town, American Rust is a novel of the lost American dream and the desperation?as well as the acts of friendship, loyalty, and love?that arise from its loss.... more...
- Springer Berlin Heidelberg 2008; US$ 9.95
Das Web bietet Usern viele Möglichkeiten, sich zu informieren. Einige wollen aktuelle Nachrichten abrufen, andere suchen Angebote in Online-Shops. Allen gemeinsam ist, dass sie schnell an die gewünschten Informationen gelangen möchten. Ein Schlüsselfaktor hierbei ist ein verständlicher Aufbau und ein ansprechendes Design der Website. Der Autor stellt... more...
- Physica-Verlag HD 2009; US$ 149.00
In recent times, scholars and practitioners have equally been attracted by the notion that Corporate Social Responsibility (CSR) need not merely be a costly obligation to private business but can sometimes be in the very interest of companies themselves. This Book forms a conceptual analysis of and an empirical study on this business case for CSR.... more...
- Springer Berlin Heidelberg 2008; US$ 89.99
Das erfolgreiche Buch ist Referenzwerk, Anleitung und Wegweiser aus der Praxis für die Praxis. Die zweite Auflage wurde verbessert, aktualisiert und um neue Beispiele sowie zusätzliche erläuternden Abbildungen ergänzt. Erweitert wurden die Ausführungen zum Änderungsmanagement, Change Management und zu Lean Logistik. Die Organisation des Materialflusses... more...