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  • Thanks for the Feedbackby Douglas Stone; Sheila Heen

    Penguin Books Ltd 2014; US$ 11.27

    The authors of the classic Difficult Conversations teach you how to take criticism productively in Thanks for the Feedback. We get feedback every day of our lives, from friends and family, colleagues, customers, and bosses, teachers, doctors, and strangers. We're assessed, coached, and criticized about our performance, personalities and appearance.... more...

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