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  • Business Process Outsourcingby Rick L. Click; Thomas N. Duening

    Wiley 2004; US$ 89.50

    Business Process Outsourcing (BPO) is becoming the new revolution as company's of all sizes are seeking to take advantage of this source of competitive advantage. This book provides a step-by-step approach to understanding the application of Business Process Outsourcing, assessing the BPO opportunity in the company, and then managing the transition... more...

  • Essentials of Business Process Outsourcingby Thomas N. Duening; Rick L. Click

    Wiley 2005; US$ 49.95

    This book will provide the fundamentals of business process outsourcing for the busy executive who needs to get up to speed. It will have such features as checklists, tips and techniques, and case studies. * Written in a user friendly style that allows senior level financial executives to get a solid foundation of what business process outsourcing... more...

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