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- IT Governance Publishing 2010; US$ 14.95
This pocket guide offers an overview of the purpose of the standard and shows how it can be used. Topics covered include qualification programmes, certification schemes and the interrelationship of ISO20000 with other standards, such as ISO27001. The overall emphasis of the guide is on ISO20K?s customer-driven approach, ensuring your IT service management... more...
- IT Governance Ltd 2011; US$ 18.50
Employing an IT Service Management System (ITSMS) will enable your organisation to identify how to enhance the quality of service you deliver to your customers. The standard for an ITSMS is ISO/IEC 20000. This pocket guide offers an overview of the purpose of the Standard and shows how it can be used. more...
- Oxford University Press, USA 2012; US$ 69.99
Designed for both in-depth study as well as quick reference, Neuroradiology Cases covers the field of brain imaging through 192 concise and clinically relevant cases. Part of the Cases in Radiology series, this book follows the easy-to-learn case format of question and answer, complete with concise summaries and a generous amount of top-quality images.... more...
- Van Haren Publishing 2008; US$ 45.00
ISO/IEC 20000 is the corporate standard for achieving quality within IT Service Management. As individuals achieve success in Service Management frameworks such as ITILŪ, many organizations have identified the benefits of making the jump to full corporate accreditation. But, having made the decision to invest in this standard, what is the best way... more...
- Taylor and Francis 2013; US$ 49.95
In this text Jardine, Clifford, and Friesen set forth their concept of curriculum as abundance and illustrate its pedagogical applications through specific examples of classroom practices, the work of specific children, and specific dilemmas, images, and curricular practices that arise in concrete classroom events. The detailed classroom examples... more...
- Cambridge University Press 1999; US$ 78.00
Describes important topics in high-temperature superconductivity; for graduate students and researchers. more...
- ABC-CLIO 2013; US$ 48.00
A companion to the classic African-American autobiographical narrative, Twelve Years A Slave , this work presents fascinating new information about the 1841 kidnapping, 1853 rescue, and pre- and post-slavery life of Solomon Northup. more...
- SAGE Publications 1998; US$ 68.00
This major work from renowned scholars in the field, analyzes the role of language and symbolic media and shows how this enables us to move to new levels of understanding of contemporary organizational issues. An introductory chapter examines the role and growing importance of discourse in the study of organizations. It critically evaluates the... more...
- SAGE Publications 2004; US$ 75.00
`Organizational discourse is not a new topic but is one that has grown in significance and citations in recent years. Thanks to the new SAGE Handbook of Organizational Discourse there is now a definitive set of up-to-the-minute resources available, by distinguished as well as emergent researchers. It should have a prominent place on all organization... more...