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  • ISO/IEC 20000by David Clifford

    IT Governance Ltd 2011; US$ 29.90

    Employing an IT Service Management System (ITSMS) will enable your organisation to identify how to enhance the quality of service you deliver to your customers. The standard for an ITSMS is ISO/IEC 20000. This pocket guide offers an overview of the purpose of the Standard and shows how it can be used. more...

  • ISO/IEC 20000: An Introduction to the Global Standard for Service Managementby David Clifford

    IT Governance Publishing 2010; US$ 14.95

    This pocket guide offers an overview of the purpose of the standard and shows how it can be used. Topics covered include qualification programmes, certification schemes and the interrelationship of ISO20000 with other standards, such as ISO27001. The overall emphasis of the guide is on ISO20K?s customer-driven approach, ensuring your IT service management... more...

  • Neuroradiology Casesby Clifford J. Eskey; Clifford J. Belden; David A. Pastel

    Oxford University Press, USA 2012; US$ 77.99

    Designed for both in-depth study as well as quick reference, Neuroradiology Cases covers the field of brain imaging through 192 concise and clinically relevant cases. Part of the Cases in Radiology series, this book follows the easy-to-learn case format of question and answer, complete with concise summaries and a generous amount of top-quality images.... more...

  • Implementing ISO/IEC 20000 Certification: The Roadmapby Jan van Bon; David Clifford

    Van Haren Publishing 2008; US$ 45.00

    ISO/IEC 20000 is the corporate standard for achieving quality within IT Service Management. As individuals achieve success in Service Management frameworks such as ITILŪ, many organizations have identified the benefits of making the jump to full corporate accreditation. But, having made the decision to invest in this standard, what is the best way... more...

  • The Big Front Yardby Clifford D. Simak; David W. Wixon

    Open Road Media Sci-Fi & Fantasy 2015; US$ 7.99

    Tales of the unknown in which a fix-it man crosses into another dimension?and more Hiram Taine is a handyman who can fix anything. When he isn?t fiddling with his tools, he is roaming through the woods with his dog, Towser, as he has done for as long as he can remember. He likes things that he can understand. But when a new ceiling appears in... more...

  • Cityby Clifford D. Simak; David W. Wixon

    Open Road Media Sci-Fi & Fantasy 2015; US$ 7.99

    Intelligent canines in a far-future city preserve the legends and lore of their absent human masters Thousands of years have passed since humankind abandoned the city?first for the countryside, then for the stars, and ultimately for oblivion?leaving their most loyal animal companions alone on Earth. Granted the power of speech centuries earlier... more...

  • Curriculum in Abundanceby David W. Jardine; Patricia Clifford; Sharon Friesen

    Taylor and Francis 2013; US$ 49.95

    In this text Jardine, Clifford, and Friesen set forth their concept of curriculum as abundance and illustrate its pedagogical applications through specific examples of classroom practices, the work of specific children, and specific dilemmas, images, and curricular practices that arise in concrete classroom events. The detailed classroom examples... more...

  • Discourse and Organizationby David Grant; Tom W Keenoy; Clifford Oswick

    SAGE Publications 1998; US$ 54.00

    This major work from renowned scholars in the field, analyzes the role of language and symbolic media and shows how this enables us to move to new levels of understanding of contemporary organizational issues. An introductory chapter examines the role and growing importance of discourse in the study of organizations. It critically evaluates the... more...

  • The Ghost of a Model Tby Clifford D. Simak; David W. Wixon

    Open Road Media Sci-Fi & Fantasy 2015; US$ 7.99

    Tales of nostalgia and loss in a world overrun by technology Hank is walking home from the bar when the Model T pulls alongside him. It?s been decades since he saw a car this old, and the sound of it takes him right back to his twenties. The door is open, and when he climbs in, the car takes off?without a driver. Before he knows what?s happened,... more...

  • Grotto of the Dancing Deerby Clifford D. Simak; David W. Wixon

    Open Road Media Sci-Fi & Fantasy 2016; US$ 7.99

    Collected tales of wonder, danger, and the future, including the Hugo and Nebula Award?winning title story   This volume contains ten stellar short stories by science fiction Grand Master Clifford D. Simak. In ?Grotto of the Dancing Deer,? a man carrying an ancient secret finally speaks up, unable to bear any longer the loneliness he has experienced... more...