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  • Managing Qualityby Barrie Dale

    Blackwell Publishing Ltd. 2003; US$ 62.95

    "Managing Quality" reflects contemporary developments and includes information on the latest international standards and the excellence model. It should provide readers with an understanding of the principles of TQM whilst explaining the links between TQM theories and other business models. more...

  • Managing Qualityby Barrie G. Dale; Ton van der Wiele; Jos van Iwaarden

    Wiley 2013; US$ 64.95

    Managing Quality, Fifth Edition is an essential resource for students and practitioners alike. This popular and highly successful introduction to Quality Management has been fully revised and updated to reflect recent developments in the field Includes new chapters on Improvement Approaches, Six Sigma, and new challenges in Quality Management... more...

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