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Drift into Failure
Ashgate Publishing Ltd 2011; US$ 29.95This book explores complexity theory and systems thinking to better understand how complex systems drift into failure. It studies sensitive dependence on initial conditions, unruly technology, tipping points, diversity - and finds that failure emerges opp more...
Patient Safety
CRC Press 2011; US$ 34.95Increased concern for patient safety has put the issue at the top of the agenda of practitioners, hospitals, and even governments. The risks to patients are many and diverse, and the complexity of the healthcare system that delivers them is huge. Yet the discourse is often oversimplified and underdeveloped. Written from a scientific, human factors... more...
Just Culture
Ashgate Publishing Ltd 2012; US$ 29.95A just culture protects people's honest mistakes from being seen as culpable. But what is an honest mistake, or rather, when is a mistake no longer honest? It is too simple to assert that there should be consequences for those who 'cross the line'. Lines don't just exist out there, ready to be crossed or obeyed. We - people - construct... more...
The Field Guide to Understanding Human Error
Ashgate Publishing Ltd 2013; US$ 34.95The old "Bad Apple Theory" of human error promotes the idea that a system is basically safe, with the exception of a few unreliable people. Breaking new ground beyond its successful predecessor, The Field Guide to Understanding Human Error guides you through the traps and misconceptions of the old view. Sidney Dekker presents the view that... more...
Second Victim
CRC Press 2013; US$ 34.95How do people cope with having "caused" a terrible accident? How do they cope when they survive and have to live with the consequences ever after? We tend to blame and forget professionals who cause incidents and accidents, but they are victims too. They are second victims whose experiences of an incident or adverse event can be as traumatic... more...
Ten Questions About Human Error
Lawrence Erlbaum Associates 2005; US$ 33.95This book asks the type of questions frequently posed in incident and accident investigations, people's own practice, managerial and organizational settings, policymaking, classrooms, Crew Resource Management Training, and error research. more...
Behind Human Error
Ashgate Publishing Ltd 2010; US$ 39.95Human error is cited over and over as a cause of incidents and accidents. The result is a widespread perception of a "human error problem", and solutions are thought to lie in changing the people or their role in the system. For example, we should reduce the human role with more automation, or regiment human behavior by stricter monitoring,... more...
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