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  • The New IT: How Technology Leaders are Enabling Business Strategy in the Digital Ageby Jill Dyche

    McGraw-Hill Education 2015; US$ 32.00

    Introducing a Powerful New Business Model for Today?s IT Blogger, speaker, software executive, and bestselling author Jill Dyché has been thinking about leadership a lot lately. Having consulted with business and IT executives with Fortune 500 companies for most of her career, she has heard a common refrain: ?What should we do about shadow IT??... more...

  • The CRM Handbookby Jill Dyché

    Pearson Education 2001; US$ 51.99

    Praise for The CRM Handbook ?Want to avoid being one of the estimated 70 percent of companies who have tried implementing standalone CRM systems and failed? Confused by what your IT suppliers are telling you about ?CRM?? Then you need to read this book! Jill provides acomprehensive, practical, and easy to understand view of CRM and shows... more...

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