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  • Precast Concrete Structuresby Kim Elliott

    Taylor & Francis 2002; US$ 81.95

    'Precast Concrete Structures' introduces the subject in detail looking at the design process, manufacture and construction using precast concrete for multi-storey buildings. Detailed structural analysis of the material and its use is provided. The theory is supported by practical case studies and worked examples. There are explanatory illustrations... more...

  • Service Recovery And Service Continuityby Steve Baron; Kim Harris; Domonic Elliott

    Emerald Group Publishing Limited 2005; US$ 199.00

    Steve Baron is Professor of Marketing at the University of Liverpool Management School, and Head of the Division of Marketing and International Business. He is Chair of the UK Academy of Marking Special Interest Group for Services Marketing. His current research interests include the understanding of service experiences from the consumer perspective,... more...

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