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  • Customer Service in Librariesby Charles Harmon; Michael Messina

    Scarecrow Press 2013; US$ 48.99

    In this book, nine librarians from across the country describe their libraries? best practices in this key area. Their contributions range from all-encompassing customer service policies and models any library can both adapt and be proud of to micro-approaches that emphasize offering excellent user-focused technology planning, picture book arrangement... more...

  • Mobile Library Servicesby Charles Harmon; Michael Messina

    Scarecrow Press 2013; US$ 48.99

    Mobile Library Services provides 11 proven ways to reach out to mobile users and increase your library?s relevance to their day-to-day lives. Librarians detail how they created mobile apps to how they went mobile on a shoestring budget. Written by public, academic, and special librarians, these 11 best practices offer models for libraries of... more...

  • Using Social Media in Librariesby Charles Harmon; Michael Messina

    Scarecrow Press 2013; US$ 48.99

    The eight best practices presented here will help your library both actually do social media in a way that matters and do it well. The successful strategies presented here range from the Vancouver Public Library?s innovative use of Twitter to the United Nations Library?s adoption of a social media policy to the Farmington, Connecticut Public Library?s... more...

  • E-Learning in Librariesby Charles Harmon; Michael Messina

    Scarecrow Press 2013; US$ 48.99

    If libraries are to remain centers for lifelong learning, then that learning must increasingly be e-learning. But, where can librarians turn for the best ideas and inspiration on how to implement e-learning programs? This book features nine exemplary programs set in all types of libraries. You?ll find proven, successful ways of introducing online... more...

  • Dynamics and Modelling of Reactive Systemsby Warren E. Stewart; W. Harmon Ray; Charles C. Conley

    Elsevier Science 2014; US$ 72.95

    Dynamics and Modelling of Reactive Systems contains the proceedings of the Advanced Seminar on Dynamics and Modeling of Reactive Systems, held at the University of Wisconsin on October 1979. The book presents papers that assess the level of understanding of the dynamics of chemically reacting systems. The topics discussed include the hierarchies of... more...

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