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  • Crew Resource Managementby Barbara G. Kanki; Robert L. Helmreich; Jose Anca

    Elsevier Science 2010; US$ 106.95

    Crew (or Cockpit) Resource Management training originated from a NASA workshop in 1979 that focused on improving air safety. The NASA research at that time found the primary cause of the majority of aviation accidents to be human error, and further showed the main problems to be failures of interpersonal communication, leadership, and decision making... more...

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