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  • Supervision in the Hospitality Industryby John R. Walker; Jack E. Miller

    John Wiley & Sons, Inc. 2008; US$ 57.50

    Human resources are led, not managed. Supervision in the Hospitality Industry: Leading Human Resources, Sixth Edition is about leading the people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors—the people on whom success or failure of every hospitality enterprise depends. It is a book about first-line... more...

  • Food and Beverage Cost Controlby Jack E. Miller; Lea R. Dopson; David K. Hayes

    John Wiley & Sons, Inc. 2006; US$ 80.00

    Broad, helpful guidance and information for controlling costs for foodservice managers and students. In order for foodservice managers to control costs effectively, they must have a confident command of accounting, marketing, and legal issues, as well as food and beverage sanitation, production, and service methods. more...

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