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Most popular at the top

  • The Managers Pocket Guide to Effective Writingby Steve Gladis

    HRD Press 1999; US$ 14.95

    Written communication is prevalent at most levels of business, but especially at the managerial level. Your writing may be grammatically and logically sound, but is it effective? Is it conveying your message with the concision and accuracy that makes you an effective writer? Whether you're a manager in charge of a group of writers, or a person interested... more...

  • The Manager's Pocket Guide to Motivating Employeesby Shawn Doyle

    HRD Press 2005; US$ 14.95

    The Manager?s Pocket Guide to Motivating Employees. Shawn Doyle. Hundreds of reports and statistics prove that a motivating workplace is essential to the success of an organization. This practical guide concisely outlines the steps to creating and maintaining a fun, energized, and highly motivating work environment where employees want to work?and... more...

  • 50 Activities for Developing Management Skillsby Lelslie Rae

    HRD Press 1990; US$ 149.95

    With the 50 Activities for Developing Management Skills titles you will save valuable hours in researching and developing new activities. Your managers will master key skills and gain new insights from these proven, ready-to-use exercises, role-plays, and icebreakers. Volume 1 skills focus on: Interpersonal Relations; Performance Appraisal; Self-Development;... more...

  • 50 Activities for Developing People Skillsby Jaqueline Stewart

    HRD Press 2002; US$ 149.95

    Training Objectives: Improve interpersonal skills; Enhance management performance; Create effective teams; Improve communication within your organization. Activities. Select activities to build training that examines all the key people skills your managers need. These skills include: Assertiveness; Presentation; Counseling; Teamwork; Verbal communication;... more...

  • 50 Activities for Achieving Excellent Customer Serviceby Darryl Doane; Rose D. Sloat

    HRD Press 2003; US$ 139.95

    This resource manual provides: Activities that are sensitive to the new revolution taking place in customer service and meeting customer demands.; Identification and creation of memorable experiences for your customer service representatives and their customers; A valuable treasure of resources whether you are a seasoned veteran, a trainer/facilitator... more...

  • 50 Activities for Conflict Resolutionby Jonamay Lambert

    HRD Press 1999; US$ 149.95

    This collection of activities, self-assessments, and exercises is especially useful as a resource to introduce the issue of conflict and its resolution as a part of workshops on management, leadership, communication, negotiation and diversity. The book is fully reproducible and flexibly organized in two sections. Part One includes twenty-five interactive... more...

  • 50 Activities for Developing Leadersby Lois Hart

    HRD Press 2003; US$ 149.95

    For years, the popular 50 Activities for Developing Leaders, Volume I, has helped trainers effectively introduce and reinforce key skills in leadership training. Now the all-new, second volume reflects the best and latest thinking on leadership theory making it the best tool available for building leadership skills, attitudes and competencies. Developed... more...

  • 50 Activities for Diversity Trainingby Jonamay Lambert

    HRD Press 1994; US$ 149.95

    The 50 activities in this resource book have been tested with hundreds of participants to ensure their appropriateness and effectiveness for a variety of diversity training needs. Employees at all levels will be stimulated by interactively learning about cultural and gender differences, and mastering new skills for communicating more effectively in... more...

  • 50 Activities for Promoting Ethicsby Marlene Caroselli

    HRD Press 2003; US$ 149.95

    This title is divided into five sections. Each section has ten exercises designed to stimulate discussion and promote inquiry regarding business ethics. The activities focus on Leadership, Corporate Citizenship, Salesmanship, Management, and Teamwork. Contributing to this collection is a range of trainers from a wide variety of disciplines and locations,... more...

  • 50 Activities To Teach Negotiationby Ira Asherman

    HRD Press 1996; US$ 149.95

    This book contains a variety of fully reproducible exercises to teach and reinforce the skills necessaryto be a successful negotiator. Each Activity includes a detailed description of the exercise, the steps to follow, additional resources and lecture notes for the trainer. Training Objectives.: Evaluate participant's current negotiation skills; Demonstrate... more...