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- McGraw-Hill Education 2004; US$ 1.99 US$ 1.63
Take your real estate career to the highest level! "Whether you are just getting started or a veteran in the business, The Millionaire Real Estate Agent is the step-by-step handbook for seeking excellence in your profession and in your life." --Mark Victor Hansen, cocreator, #1 New York Times bestselling series Chicken Soup for the Soul ... more...
- McGraw-Hill Education 2003; US$ 37.00 US$ 30.34
Bring the miracle of Lean Six Sigma improvement out of manufacturing and into services Much of the U.S. economy is now based on services rather than manufacturing. Yet the majority of books on Six Sigma and Lean--today's major quality improvement initiatives--explain only how to implement these techniques in a manufacturing environment. Lean... more...
Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any SituationMcGraw-Hill Education 2005; US$ 9.95 US$ 8.16
Tools for pleasing even the most demanding customers A satisfied customer is a loyal customer, and in today's supercompetitive business economy few things are as crucial to a company's bottom line as the quality of its customer service. This latest title in the popular Perfect Phrases series is just the thing for customer service employees and... more...
- McGraw-Hill Education 2003; US$ 22.00 US$ 18.04
Translated into 16 languages! The reader-friendly, icon-rich Briefcase Books series is must reading for all managers at every level. All managers, whether brand new to their positions or well-established in the organizational hierarchy, can use a little "brushing up" now and then. The skills-based Briefcase Books series is filled with ideas and... more...
- McGraw-Hill Education 2010; US$ 19.00 US$ 15.58
In the tradition of bestsellers such as Thin for Life (Houghton Mifflin, 2003), this book takes a lifestyles approach Teaches readers how to create their own "Skinny Chick Plan" with nutrition and exercise plans flexible enough to fit their lives Includes "The Skinny Chick Guide to Eating Out" and "The What-to-Eat-When-You-Have-to-Cheat Sheet"... more...
- McGraw-Hill Education 2000; US$ 27.00 US$ 22.14
The classic bestseller on performance management is updated to reflect changes in today's working environment. When an employer needs to know how to gain maximum performance from employees, renowned behavioral psychologist--Aubrey Daniels is the man to consult. What has made Daniels the man with the answers? His ability to apply scientifically based... more...
- McGraw-Hill Education 2009; US$ 32.00 US$ 26.24
Effectively Execute Lean Six Sigma Projects using SigmaXL and Minitab Written by a Six Sigma Master Black Belt and a Ph.D., this practical guide to Lean Six Sigma project execution follows the DMAIC (Define, Measure, Analyze, Improve, and Control) roadmap. The many real-world examples used in the book offer in-depth theoretical analyses and are... more...
- McGraw-Hill Education 2002; US$ 34.95 US$ 28.66
Techniques to uncover and avoid accounting frauds and scams Inflated profits . . . Suspicious write-offs . . . Shifted expenses . . . These and other dubious financial maneuvers have taken on a contemporary twist as companies pull out the stops in seeking to satisfy Wall Street. Financial Shenanigans pulls back the curtain on the current climate of... more...
The Acid Alkaline Balance Diet, Second Edition: An Innovative Program that Detoxifies Your Body's Acidic Waste to Prevent Disease and Restore Overall HealthMcGraw-Hill Education 2010; US$ 16.95 US$ 13.90
Uncover the Secret to Better Health to Prevent Cardiovascular Disease, Obesity and Other Chronic Diseases Acidic wastes from processed food and chemical additives have detrimental effects on the human body. When acidic wastes accumulate, they can cause organs to malfunction, causing degenerative diesease. The Acid Alkaline Balance Diet has helped... more...
- McGraw-Hill Education 2010; US$ 42.00 US$ 34.44
"Bravo to Barbara Kellerman! Building upon a lifetime of scholarship and upon a popular course she has created at Harvard, Kellerman brings between the covers of a single volume the world's classic literature on leadership. Every thoughtful leader will find deep, rich rewards here." -- David Gergen, Director, Center for Public Leadership Harvard... more...