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Most popular at the top
- SAGE Publications 2013; US$ 27.00
This book explains the principles of customer satisfaction in a brief yet powerful manner. It will help readers build relevant and actionable customer satisfaction programmes for their organization. more...
- Fremantle Press 2011; US$ 12.99
Jan Gothard is an associate professor at Murdoch University and a former editor of the Oral History Association of Australia Journal . She is the author of Blue China: Single Female Migration to Colonial Australia , which won the Western Australia Premier?s Prize for History, and the general editor of the Historical Encyclopedia of Western Australia... more...
- Taylor and Francis 2008; US$ 57.95
This is an up-to-date and topical treatment of how six major cities in Europe, North America and Asia are coping with the new demands on urban government. Population expansion, the migration of new peoples and disparities between cities and suburbs are longstanding features of the urban crisis. Today, city governments also face demands for popular... more...
- Policy Press 2000; US$ 36.95
This book offers a vivid and persuasive critical examination of New Labour's programme for the modernisation of local government, providing a balanced view of the democracy and participation debate. It draws on a wide range of new survey data to relate the crisis of local politics and governance to wider changes in the political culture. more...
- Palgrave Macmillan 2000; US$ 163.00
This book of critical essays explores new thinking and new evidence on the role of locally-elected representatives in Western democracies. The book is topical in the light of the intense political and popular interest in the problems of making local government representative and responsive. The contributors, drawn from the UK, US, France, Denmark and... more...
- Palgrave Macmillan 2005; US$ 125.00
Local governments throughout the west are undergoing a transformation of their leadership styles and structures. Some countries have abandoned traditional systems of collective or committee based decision-making in favour of Cabinet models or, more radically, a directly-elected executive mayor, while others have strengthened existing mayoral systems.... more...
- Aadi Publications 2012; US$ 25.99
You can give lifetime employability by training people, by making them adaptable, making them mobile to go other places to do other things. But you can't guarantee lifetime employment. -Jack Welch This a well researched book in soft skills describing the significance of soft skills for students to enhance their employability skills. We have more... more...
- Springer Netherlands 2010; US$ 269.00
This book examines teaching and learning in Chinese societies and advances understanding of the Chinese learner in changing global contexts. Key emerging themes emphasize transcending dichotomies and transforming pedagogy. more...
- Taylor and Francis 2012; US$ 102.95
Knowledge management (KM) - or the practice of using information and collaboration technologies and processes to capture organizational learning and thereby improve business performance - is becoming one of the key disciplines in management, especially in large companies. Many books, magazines, conferences, vendors, consultancies, Web sites, online... more...
- CRC Press 2001; US$ 172.95
Modeling Tools for Environmental Engineers and Scientists enables environmental professionals, faculty, and students with minimal computer programming skills to develop computer-based mathematical models for natural and engineered environmental systems. The author illustrates how commercially available syntax-free authoring software can be adapted... more...