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- Wiley 2004; US$ 85.00 US$ 73.67
Agency Account Handling strives to distinguish between good account handling and great account handling. This book will help you understand the wider picture of client servicing, give you satisfied customers and allow you to go home at night with a smile on your face. In reality it may not avoid all the 'blood, sweat and tears' but it will certainly... more...
- Wiley 2005; US$ 60.00 US$ 52.00
The client/agency relationship is an area fraught with potential problems. Competition in the field has now augmented the necessity to understand the working relationship far more thoroughly to help the client to get better value from the agency. The demand has moved from the need for client satisfaction to the need for excellence when it comes to... more...
- Penguin Books Ltd 2003; US$ 18.32
A tour of the body, telling the natural (evolutionary) history of each part, and the cultural history that records our response to it. Starting with the head, it moves down, chapter-by-chapter to end with the feet. Chapter titles include Samson'sHair, What's an Eye Without an Eyebrow? A Brief History of Navel-Gazing and Why do Men Have Nipples?... more...
- Bloomsbury Publishing 2011; US$ 9.99
While composing what would become his most enduring and popular book, Charlotte's Web , E. B. White was obeying that oft-repeated maxim: 'Write what you know.' Helpless pigs, silly geese,clever spiders, greedy rats - White knew all of these characters in the barns and stables where he spent his favourite hours as child and adult. Painfully shy, White... more...
- Bloomsbury Publishing 2011; US$ 10.99
The greatest ever anthology of Victorian detective stories, The Dead Witness gathers the finest police and private detective adventure stories from the nineteenth and early twentieth centuries, including a wide range of overlooked gems. 'The Dead Witness', the 1866 title story by Australian writer Mary Fortune, is the first known detective story... more...
- Bloomsbury Publishing 2011; US$ 10.99
Even in the twenty-first century, the undead walk among us... Before Twilight and True Blood , vampires haunted the nineteenth century, when brilliant writers indulged their bloodthirsty imaginations, culminating in Bram Stoker's legendary 1897 novel, Dracula . Acclaimed author and anthologist Michael Sims brings together the finest vampire stories... more...
- Bloomsbury Publishing 2014; US$ 18.99
From Mahatma Gandhi and John F. Kennedy to Martin Luther King and Leo Tolstoy, the works of Henry David Thoreau ? author, poet, philosopher, abolitionist, naturalist, surveyor, schoolteacher, engineer ? have long been an inspiration to many. But who was the unsophisticated young man who in 1837 became a protégé of Ralph Waldo Emerson? The Adventures... more...
- Bloomsbury Publishing 2014; US$ 16.99
Ghost stories date back centuries, but those written in the Victorian era have a unique atmosphere and dark beauty. Michael Sims, whose previous Victorian collections have been widely praised, has gathered twelve of the best stories about humanity's oldest obsession . The Phantom Coach includes tales by a surprising, often legendary cast, from... more...
- Jessica Kingsley Publishers 2006; US$ 37.95
Informed by the principle of 'medicine of the person', the contributors argue for a medical practice which takes account of spirituality, ethics and theology in keeping with the ideas and beliefs of Paul Tournier, an influential Swiss GP whose thinking has had a substantial impact on routine patient care relevant to national health services. more...