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Work This Way
John Wiley & Sons, Ltd. 1998; US$ 21.50This work unearths some fresh strategies to enable the reader to navigate their way around, over, under or straight through obstacles to success. Post-job guru Tulgan dentifies five tactics for reinventing success in the post-job era, which include voracious learning and relationship building. more...
Managing Generation X
John Wiley & Sons, Ltd. 1996; US$ 28.50The book that exploded the slacker myth and introduced the world to the real GenX: flexible, technoliterate, information-savvy, entrepreneurial, and perfectly adaptable to the new just-in-time workplace. Managing Generation X explains Generation X to its employers. It tunes in to the free-agent mindset that has swept across the entire workforce and... more...
It's Okay to Be the Boss
HarperCollins 2009; US$ 18.99Do you feel you don't have enough time to manage your people? Do you avoid interacting with some employees because you hate the dreaded confrontations that often follow? Do you have some great employees you really cannot afford to lose? Do you secretly wish you could be more in control but don't know where to start? Managing people... more...
Customer Service Intervention
HRD Press 2003; US$ 14.95Are you struggling every day to turn front-line people into great service teams? Do you feel a sense of urgency about improving customer service? It’s time for an intervention. The Customer Service Intervention offers a practical, step-by-step program that will teach you how to quickly assess the effectiveness of your staff .... more...
The Manager's Pocket Guide to Recruiting the Workforce of the Future
HRD Press 2000; US$ 14.95The Manager's Pocket Guide to Recruiting the Workforce of the Future will show employers faced with a lean, post-downsizing organization in the midst of a tight labor market, how to develop and implement hiring solutions. Employers should no longer recruit for the long term, but to get the job done today, tomorrow, and next week. The key to continued... more...
The Managers Pocket Guide to Career Skills for the New Economy
HRD Press 2000; US$ 14.95The underlying assumption of Career Skills for the New Economy is that, in the new economy, individuals will have to be extremely good at fending for themselves if they are to survive and succeed. The most successful people will position themselves as free agents and sell their skills and abilities on the open market. Even those who work for the same... more...
Managing Generation X
HRD Press 1997; US$ 14.95How do we recruit and train the best and the brightest X'ers? How do we keep them challenged and productive? And how do we keep the best ones from moving on?. If you find yourself asking questions like these, you can't afford not to have The Manager's Pocket Guide to Generation X! This concise, hands-on guide will enable managers to recruit,... more...
Managing Generation Y
HRD Press 2001; US$ 14.95Here they come: the fourteenth generation of Americans. Self-confident and optimistic. Independent and goal-oriented. Masters of the Internet and PC. Young adults who believe education is cool, integrity is admirable, and parents are role models. They’re blunt. They’re savvy. They’re contradictory. They’re the children of Baby... more...
Performance Under Pressure
HRD Press 2003; US$ 14.95Everyone in the workplace is under stress—including your employees. The good news is that, with training, employees can learn how to work well under pressure. This practical pocket guide for managers will teach you how to channel stress to enhance your own performance and the performance of those you manage. You can alleviate... more...
Managing the Generation Mix
HRD Press 2006; US$ 14.95Roll up your sleeves and learn how to be a great "Gen Mix" manager. Managing the Generation Mix, Second Edition - From Urgency to Opportunity. Bruce Tulgan. The workplace is changing. Powerful demographic forces are underway causing a "generational shift." If you're managing a mix of employees of all ages from teens to retirees... more...
