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Most popular at the top

  • Nine Keys to World-Class Business Process Outsourcingby Mary Lacity; Leslie Willcocks

    Bloomsbury Publishing 2015; US$ 32.99

    Business Process Outsourcing (BPO)-the sourcing of business services through external third parties-is a global phenomenon, which generated nearly $300 billion worldwide in 2012. BPO is highly IT-enabled, and on a growth trajectory that impacts across functions of major, medium and small enterprises, including procurement, human resources, accounting... more...

  • Social Theory and Philosophy for Information Systemsby John Mingers; Leslie P. Willcocks

    Wiley 2005; US$ 75.00

    As Information Systems matures as a discipline, there is a gradual move away from pure statistics towards consideration of alternative approaches and philosophies. This has not been incorporated into the literature of the field. Until now. Collecting major social theorists and philosophers into one volume, Social Theory and Philosophy for Information... more...

  • Intelligent IT Outsourcingby Leslie Willcocks; Sara Cullen

    Taylor and Francis 2013; US$ 78.95

    Intelligent IT Outsourcing enables practitioners to focus in on the essential issues that need to be addressed so that the fundamental structure of their sourcing strategy and its implementation is sound. The authors provide insight into the challenges likely to be faced and give detailed advice on how to pre-empt and manage these. IT and outsourcing... more...

  • Delivering IT and eBusiness Valueby Leslie Willcocks; Valerie Graeser

    Taylor and Francis 2013; US$ 72.95

    'Delivering Business Value from IT' is focused on the evaluation issue in IT and how IT evaluation can proceed across the life-cycle of any IT investment and be linked positively to improving business performance. Chapters 1,2 and 3 detail an approach to IT evaluation whilst chapters 4 and 5 build on these by showing two distinctive approaches to... more...

  • Netsourcingby Thomas Kern; Mary Cecelia Lacity; Leslie P. Willcocks

    Pearson Education 2002; US$ 34.00

    In Netsourcing: Renting Business Applications and Services Over a Network , leading outsourcing researchers share new findings on the key success factors associated with outsourcing--offering practical advice for every aspect of the decision and every phase of the project lifecycle. Discover how to minimize technical, contractual, operational, and... more...

  • Making IT Countby Nancy Olson; Leslie Willcocks; Peter Petherbridge

    Taylor and Francis 2013; US$ 72.95

    'Making IT Count: from strategy to implementation' focuses on the practical elements of delivering Information Technology strategy. Studies regularly show that over half of Information Technology strategies are never implemented, or are unsuccessful in delivering the desired results, and that a significant percentage of strategies implemented were... more...

  • Outsourcing Global Servicesby Ilan Oshri; Julia Kotlarsky; Leslie P. Willcocks

    Palgrave Macmillan 2008; US$ 75.00

    This book provides in-depth insights into the practices that lead to success in outsourcing global services. Written by internationally acclaimed academics, it covers best practices on IT outsourcing, business process outsourcing and netsourcing. This book is a must read for any practitioner, academic or student concerned with global sourcing. more...

  • Information Systems and Outsourcingby Mary C. Lacity; Leslie P. Willcocks

    Palgrave Macmillan 2008; US$ 135.00

    A new look at nearly 20 years of theoretical and practical research on IT outsourcing. The book explores how good IT outsourcing theories shape practice and how effective IT outsourcing practices inform theory. It highlights the importance of examining theories borrowed from economics, strategy, and sociology to study IT outsourcing. more...

  • The Practice of Outsourcingby Professor Mary C. Lacity; Professor Leslie P. Willcocks

    Palgrave Macmillan 2009; US$ 115.00

    A close look at the main developments in IT, business processes and offshore outsourcing. This book studies these topics in both theory and practice, exploring the rising prominence of outsourcing with a multi-dimensional, contextual perspective. more...

  • The Outsourcing Enterpriseby Leslie P. Willcocks; Sara Cullen; Andrew Craig

    Palgrave Macmillan 2010; US$ 57.00

    Evidence shows that organizations with both a CEO and a team involved in sourcing strategy and supplier configuration make more effective decisions. If the wrong supplier is chosen, performance can be negatively affected. Here the authors look at how companies can improve their outsourcing capabilities. more...