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Most popular at the top
- Crown/Archetype 2009; US$ 15.00
After 85 long years, Fatimah Abdullah is dying, and she knows when her time will come. In fact, it should come just nine days from tonight, the 992nd nightly visit of Scheherazade, the beautiful and immortal storyteller from the epic The Arabian Nights . Just as Scheherazade spun magical stories for 1,001 nights to save her own life, Fatima has... more...
- Free Press 2010; US$ 16.95
Excellence in customer service is the hallmark of success in service industries and among manufacturers of products that require reliable service. But what exactly is excellent service? It is the ability to deliver what you promise, say the authors, but first you must determine what you can promise. Building on seven years of research on service... more...
- Berghahn Books 2010; US$ 34.95
Around the planet, Indigenous people are using old and new technologies to amplify their voices and broadcast information to a global audience. This is the first portrait of a powerful international movement that looks both inward and outward, helping to preserve ancient languages and cultures while communicating across cultural, political, and geographical... more...
- Berghahn Books 2006; US$ 29.95
On the surface, naming is simply a way to classify people and their environments. The premise of this study is that it is much more - a form of social control, a political activity, a key to identity maintenance and transformation. Governments legislate and regulate naming; people fight to take, keep, or change their names. A name change can indicate... more...
- McSweeney's 2015; US$ 15.99
This book seeks to tell the life stories of the innocent men and women who have been needlessly swept up in the war on terror.? As we approach the ten-year anniversary of 9/11, this collection of narratives gives voice to the people who have had their human rights violated here in the U.S. by post-9/11 policies and actions. Among the narrators: Young... more...
- Wiley 2013; US$ 83.19
Behavior of Exotic Pets is the first book on the subject to be written by behavioral experts, all with a wealth of practical experience. Divided into species-specific chapters, the book explains the normal behavior for each group of animals, including reproduction, parenting, communication and social behavior. The book also addresses animals’... more...
- Taylor and Francis 2015; US$ 34.95
Enter the Alternative School is an in-depth examination of public school alternatives to traditional educational models in the US. This book analyses how urban education can respond to a system growing increasingly standardised and privatised. As an example, Central Park East Secondary School (CPESS), a public alternative schooling model, successfully... more...
- Business Expert Press 2014; US$ 19.95
Designed for executives of companies that manufacture or sellproducts and students in an MBA program, this book outlinesthe challenges of launching a service and solutions businesswithin a product-oriented organization. You might view servicesand solutions as a means to financial growth, reducedrevenue volatility, greater differentiation from the competition,increased... more...
- Springer International Publishing 2016; US$ 84.99
Self-study research is making an impact on the field of science education. University researchers employ these methods to improve their instruction, develop as instructors, and ultimately, impact their students? learning. This volume provides an introduction to self-study research in science education, followed by manuscripts of self-studies undertaken... more...