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  • Communicate Effectivelyby Lani Arredondo

    McGraw-Hill 2007; US$ 7.95

    This hands-on, concise guide gives you 24 proven techniques for communicating clearly and managing conflicts. It features guidelines for everything from sharing information and gathering input from employees to handling disagreements to conducting results-driven meetings and presentations. more...

  • Communicating Effectivelyby Lani Arredondo

    McGraw-Hill Education 2000; US$ 18.00

    Communicating Effectively shows busy managers how to combine proven techniques and strategies with the latest technologies for successful, results-directed interaction. Included are techniques for shaping positive perceptions, tips for giving instructions and corrective feedback, strategies for making your points in presentations and e-communications,... more...

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