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- Taylor and Francis 2007; US$ 72.95
'Bottom-Line Call Center Management breaks new ground by addressing key skills and techniques in assessing and implementing effective management practices to maximize the human and capital resources at the call center manager's disposal. Drawing on the author's unique data sets and years of research experience in the industry, 'Bottom-Line Call Center... more...
- Taylor and Francis 2006; US$ 68.95
Enterprise Planning and Development outlines the options and risks involved in setting up a business. It shows how to avoid this failure by focusing on the planning stage and building on this framework as the business develops. The book contains all the underpinning factual information required to prepare a successful Business Plan for presentation... more...
- Taylor and Francis 2007; US$ 56.95
A readable and structured guide for the increasing numbers of people each year who consider setting up a small business or becoming self-employed. 'Business Planning' outlines the options and risks involved in setting up a business. The importance of thorough planning is often overlooked and only becomes evident if the business fails. This is highlighted... more...
- Taylor and Francis 2012; US$ 58.95
'Business Development' provides a readable and practical book for the growth and development of businesses. This is primarily a textbook for the NVQ4 Business Development qualification, the Institute of Management Certificate in Owner Management courses, and HND Small business modules, but the text is also an invaluable practical guide to owner-managers... more...
- Taylor and Francis 2014; US$ 59.95
Starting a new business takes a lot of energy and organization. The failure rate is alarmingly high and the task can look herculean at the outset. This new textbook provides a simple guide to help plan a successful new business, taking entrepreneurs and students through the steps required to avoid pitfalls and get a business going. Unlike most... more...
- Palgrave Macmillan 2005; US$ 67.00
British Political Facts Since 1979 is the definitive record of the who, the what and the when of British political history from the election of Mrs Thatcher as Prime Minister to the present day. It is a comprehensive reference work that will be invaluable to students of Contemporary British Politics. more...
- Palgrave Macmillan 2010; US$ 295.00
The 10th edition of a library classic, British Political Facts records the who, the what and when of British political life from 1900 to the present day. Thoroughly researched and updated, this reliable and unique work is a treasure trove of information for scholars and politicos alike. more...
- Chronicle Books LLC 2013; US$ 22.99
Now in ebook for the first time ever! Celebrated designer Amy Butler's most coveted products are her handbag sewing patterns. In Style Stitches , Butler presents an array of new bag designs for her fans across the globe. The ebook offers 12 basic patterns with enough variations to achieve 26 unique looks. Ranging from chic clutches and delicate wristlets... more...
- Palgrave Macmillan 2005; US$ 105.00
A 'non-election' in terms of popular perception, the 2004 European elections in the United Kingdom nevertheless provided a fascinating snapshot of the new, far more fluid electoral trends that have been emerging since the end of the Thatcher era, with Green, Eurosceptical, regional and single issue parties all jostling for electoral space with the... more...