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  • The Challenger Saleby Matthew Dixon; Brent Adamson

    Penguin Group US 2011; US$ 19.99

    What's the secret to sales success? If you're like most business leaders, you'd say it's fundamentally about relationships-and you'd be wrong. The best salespeople don't just build relationships with customers. They challenge them. The need to understand what top-performing reps are doing that their average performing colleagues are not drove... more...

  • The Challenger Saleby Matthew Dixon; Brent Adamson

    Penguin Books Ltd 2012; Not Available

    In The Challenger Sale , Matthew Dixon and Brent Adamson share the secret to sales success: don't just build relationships with customers. Challenge them What's the secret to sales success? If you're like most business leaders, you'd say it's fundamentally about relationships - and you'd be wrong. The best salespeople don't just build relationships... more...

  • The Effortless Experienceby Matthew Dixon; Nicholas Toman; Rick DeLisi

    Penguin Group US 2013; US$ 14.99

    From the author of the acclaimed Wall Street Journal bestseller The Challenger Sale   Conventional wisdom holds that to increase loyalty, companies must ?delight? customers by exceeding service expectations. Some focus on dazzling them at the cost of neglecting to solve basic service problems?a big strategic mistake.   Through extensive research... more...

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