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A Research Primer for Technical Communication
Taylor and Francis 2010; US$ 57.95This practical volume provides a thorough introduction to conducting and critically reading research in technical communication, complete with exemplars of research articles for study. Offering a solid grounding in the research underpinnings of the technical communication field, this resource has been developed for use in master?s level and upper-division... more...
SAP on the Cloud
Springer 2012; US$ 69.99This book provides an introduction to the various facets of building and operating an SAP infrastructure exploiting Cloud technologies. It describes and discusses the latest developments and challenges and suitable solutions, and also outlines future trends where possible. To ensure that this book is also useful to readers who do not consider themselves... more...
Confronting Right Wing Extremism and Terrorism in the USA
Taylor and Francis 2004; US$ 180.00This book examines the response to right-wing extremism in the US from both the government and non-governmental organisations. It provides a detailed portrait of the contemporary extreme right in the US including interviews with several of the movement's leading figures from groups such as the Ku Klux Klan, Militias, American Renaissance and the White... more...
Lean Six Sigma
McGraw-Hill Education 2002; US$ 39.95Offers a program for increasing quality, shortening cycle times, and creating shareholder value in every area of your organization. This book explains how to impact your company's performance in each, by combining the strength of two most important initiatives Lean Production and Six Sigma into one integrated program. more...
Lean Six Sigma for Service: Designing World Class Services
McGraw-Hill 2003; US$ 6.95This chapter comes from Lean Six Sigma for Service , which provides a service-based approach to Six Sigma, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. Six Sigma expert Michael George reveals how easy it is to apply relatively simple statistical and... more...
Lean Six Sigma for Service: Executing Coroporate Strategy with Lean Six Sigma
McGraw-Hill 2003; US$ 6.95This chapter comes from Lean Six Sigma for Service , which provides a service-based approach to Six Sigma, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. Six Sigma expert Michael George reveals how easy it is to apply relatively simple statistical and... more...
Lean Six Sigma for Service: First Wave Service Projects
McGraw-Hill 2003; US$ 6.95This chapter comes from Lean Six Sigma for Service , which provides a service-based approach to Six Sigma, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. Six Sigma expert Michael George reveals how easy it is to apply relatively simple statistical and... more...
Lean Six Sigma for Service: Getting Faster to Get Better
McGraw-Hill 2003; US$ 6.95This chapter comes from Lean Six Sigma for Service , which provides a service-based approach to Six Sigma, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. Six Sigma expert Michael George reveals how easy it is to apply relatively simple statistical and... more...
Lean Six Sigma for Service: Phase 1: Readiness Assessment
McGraw-Hill 2003; US$ 6.95This chapter comes from Lean Six Sigma for Service , which provides a service-based approach to Six Sigma, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. Six Sigma expert Michael George reveals how easy it is to apply relatively simple statistical and... more...
Lean Six Sigma for Service: Phase 2: Engagement
McGraw-Hill 2003; US$ 6.95This chapter comes from Lean Six Sigma for Service , which provides a service-based approach to Six Sigma, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. Six Sigma expert Michael George reveals how easy it is to apply relatively simple statistical and... more...









