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- McGraw-Hill Education 2004; US$ 29.99
Updated to reflect the major changes in Customer Relationship Management (CRM) in the last few years, this third edition of CRM at the Speed of Light: Capturing and Keeping Customers in Real Time is a must-read for executives looking to leverage the latest technologies on the market to reach and retain customers. Learn CRM concepts, discover what... more...
- McGraw-Hill Education 2009; US$ 36.00
Social CRM is critical to business success in today's hyper-connected environment. Customers' expectations are so great and their demands so empowered that a Social CRM strategy must be built around collaboration and customers engagement, not traditional operational customer management. It's the company's response to the customer's control of the... more...
- Penguin Publishing Group 2010; US$ 17.00
Our relationship with the ocean is undergoing a profound transformation. Whereas just three decades ago nearly everything we ate from the sea was wild, rampant overfishing combined with an unprecedented bio-tech revolution has brought us to a point where wild and farmed fish occupy equal parts of a complex and confusing marketplace. We stand at the... more...
- Penguin Books Ltd 2011; US$ 15.98
We eat more fish than ever before. But what's the story behind the fish on your plate? Where did it come from? Which fish can we buy without worrying? What's the difference between wild, farmed and organic? What does overfishing mean - and should humans just stop eating fish altogether? Paul Greenberg takes us on an eye-opening culinary journey... more...
- Penguin Group Australia 2010; Not Available
Whether it's wild or farmed, fresh or tinned, in batter or a bento box, we're eating more fish than ever before. But what's the story behind the fish on your plate? Award-winning writer and lifelong fisherman Paul Greenberg takes us on a compelling journey through the oceans, investigating the fish we eat the most: salmon, sea bass, cod and tuna.... more...
- Penguin Publishing Group 2014; US$ 26.95
"Greenberg?s breezy, engaging style weaves history, politics, environmental policy, and marine biology." -- New Yorker In American Catch , award-winning author Paul Greenberg takes the same skills that won him acclaim in Four Fish to uncover the tragic unraveling of the nation?s seafood supply?telling the surprising story of why Americans stopped... more...
- Rutgers University Press 2012; US$ 27.95
New Jersey: A History of the Garden State is a fresh and comprehensive overview of New Jersey’s history from the prehistoric era to the present. The findings of archaeologists, political, social, and economic historians are brought together to offer a new look at the ways in which the Garden State has changed over time. From its pivotal role... more...