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  • The Definitive Handbook of Business Continuity Managementby Andrew Hiles

    Wiley 2008; US$ 70.00

    How long would your business survive an interruption? What if operations were destroyed by fire or flood, negative media drives away customers or the company database is stolen or infected by a virus? How well are you prepared to deal with disaster? This comprehensive guide tells you why you need a plan and then will help you put one together, including... more...

  • The Definitive Handbook of Business Continuity Managementby Andrew Hiles

    Wiley 2010; US$ 65.00

    With a pedigree going back over ten years, The Definitive Handbook of Business Continuity Management can rightly claim to be a classic guide to business risk management and contingency planning, with a style that makes it accessible to all business managers. Some of the original underlying principles remain the same – but much has changed.... more...

  • Reputation Managementby Andrew Hiles

    Bloomsbury Publishing 2011; US$ 45.99

    Managing and understanding the value of an organization's reputation is essential in the digital age, where the slightest negative incident can go "viral" and quickly become a major PR containment exercise. Reputation management is an integrated part of any organization's risk management plan, so this intangible yet vital asset has to be assessed,... more...

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