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  • Perfect Customer Careby Ted Johns

    Random House 2011; US$ 11.30

    Perfect Customer Care provides companies big and small with the answers to some of the most important business questions facing us today. Customers don't come back with those valuable repeat orders unless you show them you care about their satisfaction. That means showing them you know how to look after them, how to provide what they want --... more...

  • The Farm Showby Ted Johns; Paul Thompson

    Coach House Books 1994; US$ 12.95

    'This is a record of our version of grassroots theatre. The idea was to take a group of actors out to a farming community and build a play of what we could see and learn. There is no story or "plot" as such ... Nevertheless, we hope that you can see many stories woven into the themes of this play and that out of it will emerge a picture of a complex... more...

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