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Most popular at the top

  • 100 Statistical Testsby Gopal K Kanji

    SAGE Publications 2006; US$ 64.00

    This expanded and updated Third Edition of Gopal K. Kanji?s best-selling resource on statistical tests covers all the most commonly used tests with information on how to calculate and interpret results with simple datasets. Each entry begins with a short summary statement about the test?s purpose, and contains details of the test objective, the limitations... more...

  • Measuring Business Excellenceby Gopal K. Kanji

    Taylor and Francis 2012; US$ 200.00

    Business Excellence and Total Quality Management (TQM) models provide a means of measuring the satisfaction of customers, employees and shareholders simultaneously. A number of such models currently exist, but, the author argues, none of these address all dimensions of TQM. This book introduces the principles of TQM, and establishes their use in measuring... more...

  • 100 Methods for Total Quality Managementby Gopal K Kanji; Mike Asher

    SAGE Publications 1996; US$ 62.00

    From force field analysis to `zero defects', from `brainstorming' to the Deming Wheel, this volume meets the need for a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management. more...

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