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  • Dirty Dealingby Roy Lilley

    Kogan Page 2006; US$ 22.50

    Exposes the awesome scale and scope of global money laundering and its filtration into the world's legitimate business structures. This book reveals how the money is obtained, how it is "washed", and how organizations can detect and prevent money laundering. more...

  • Dealing with Difficult Peopleby Roy Lilley

    Kogan Page 2010; US$ 14.95

    An international best-seller that looks at difficult behaviour, what drives it and how to cope with it, it gives guidance on handling conflict, aggression, lazy staff and difficult customers. more...

  • Dealing with Difficult Peopleby Roy Lilley

    Kogan Page 2013; US$ 9.99

    Moaners, fault finders, manipulators - these are just a few examples of the difficult people we put up with at work. However by understanding their motives and individual behaviours you can learn to manage aggression, avoid awkward situations and keep your cool. This second edition of the best-selling Dealing with Difficult People includes a brand... more...

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