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Most popular at the top

  • Oakland on Quality Managementby John S Oakland

    Taylor and Francis 2012; US$ 105.00

    'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality. The text addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the integration... more...

  • Statistical Process Controlby John S Oakland

    Taylor and Francis 2012; US$ 63.95

    A highly successful title from one of the UK's leading exponents of TQM. The book features user-friendly presentation and reflects the latest thinking in the field. It will serve as a textbook for self or group instruction for both student and practicing engineers, scientists, technologists and managers and will prove invaluable to all. Statistical... more...

  • Total Organizational Excellenceby John S Oakland

    Taylor and Francis 2007; US$ 58.95

    Total Organizational Excellence: Achieving world-class performance sets down an implementation framework to guide managers on how to improve business performance in all types of organization. Drawing on extensive research and case study work conducted within Oakland Consulting and its Research Division, the European Centre for Business Excellence,... more...

  • Statistical Process Controlby John S Oakland

    Taylor and Francis 2007; US$ 60.95

    Statistical Process Control (SPC) is a tool that measures and achieves quality control, providing managers from a wide range of industries with the ability to take appropriate actions for business success. Offering a complete instructional guide to SPC for professional quality managers and students alike, all the latest tools, techniques and philosophies... more...

  • Total Quality Management: Text With Cases 4eby John S. Oakland

    Taylor and Francis 2014; US$ 71.95

    The notion of "Quality" in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks including Baldrige, EFQM, Lean, Six Sigma and ISO 9001, offering a potentially confusing variety of ways to achieve business excellence. Quality guru... more...

  • Total Quality in the Construction Supply Chainby John S Oakland; Marton Marosszeky

    Taylor and Francis 2006; US$ 65.95

    Organizations in the construction industry struggle with three key issues: quality management or better meeting customer expectations, supply chain management or more effectively working with suppliers to provide a seamless service to customers, and knowledge management, the challenge of learning between collaborating organisations and between people... more...

  • Total Quality Management: A pictorial guide for managersby John S Oakland; Peter Morris

    Taylor and Francis 2013; US$ 48.95

    Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and managers what they need to understand about TQM in the... more...

  • Pocket Guide to TQMby John S Oakland; Peter Morris

    Taylor and Francis 2013; US$ 38.95

    Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and managers what they need to understand about TQM in the... more...

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