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  • The Global Quality Management Systemby Suresh Patel

    CRC Press 2016; US$ 49.95

    The Global Quality Management System: Improvement Through Systems Thinking shows you how to understand and implement a global quality management system (GQMS) to achieve world-class business excellence. It illustrates the business excellence pyramid with the foundation of management systems at the system level, Lean System at the operational level,... more...

  • The Tactical Guide to Six Sigma Implementationby Suresh Patel

    CRC Press 2016; US$ 49.95

    Books in the Quality and Business Excellence series can help readers enhance customer value and satisfaction by integrating the customer?s voice into design, manufacturing, supply chain, and field processes. Although there are many Six Sigma books on the market, few clarify the essential aspects of its implementation across various industries. ... more...

  • Business Excellenceby Suresh Patel

    CRC Press 2016; US$ 49.95

    An organization seeking to sustain and continually improve its competitive performance over many years must have a strategy ? a Business Excellence Strategy.This book guides and illustrates the strategic journey to excellence, from major initiatives through everyday improvement programs, and helps the reader achieve of important strategic objectives... more...

  • Lean Transformationby Suresh Patel

    CRC Press 2016; US$ 49.95

    Books in the Quality and Business Excellence series can help readers improve customer value and satisfaction by integrating the voice of the customer into design, manufacturing, supply chain, and field processes. Lean Transformation: Cultural Enablers and Enterprise Alignment is about the Lean system. It begins by describing the reasons why so... more...

  • Otolaryngology and Head and Neck Surgeryby Giles Warner; Andrea Burgess; Suresh Patel; Pablo Martinez-Devesa; Rogan Corbridge

    OUP Oxford 2009; US$ 84.99

    A surgical guide aimed at trainee surgeons. An invaluable aid to daily life in ENT surgical practice. Comprehensive, practical approach to subjects presented in a compact and precise fashion allowing fast, streamlined access to current up-to-date information. more...

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