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  • Interviewing Usersby Steve Portigal

    Rosenfeld Media 2013; US$ 22.00

    Interviewing is a foundational user research tool that people assume they already possess. Everyone can ask questions, right? Unfortunately, that's not the case. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. You'll move from simply gathering data to uncovering... more...

  • Doorbells, Danger, and Dead Batteriesby Steve Portigal

    Rosenfeld Media 2016; US$ 22.00

    User research war stories are personal accounts of the challenges researchers encounter out in the field, where mishaps are inevitable, yet incredibly instructive. Doorbells, Danger, and Dead Batteries is a diverse compilation of war stories that range from comically bizarre to astonishingly tragic, tied together with valuable lessons from expert... more...

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