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Most popular at the top

  • Conflict Management for Managersby Susan S. Raines

    Wiley 2012; US$ 70.00

    “Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the... more...

  • Expert Mediatorsby Jean Poitras; Susan Raines

    Jason Aronson, Inc. 2012; US$ 69.99

    To speed up the learning curve of mediation expertise, Jean Poitras and Susan Raines have benchmarked the mediation process in Expert Mediators. For each proposed strategy, this book discusses conditions under which each practice should be used as well as approaches to mitigate risks associated with using each strategy and technique. more...

  • School Social Workby Michael S. Kelly; James C. Raines; Susan Stone

    Oxford University Press, USA 2010; US$ 37.99

    School Social Work: An Evidence-Informed Framework for Practice offers school social work students and veteran practitioners a new framework for choosing their interventions based on the best available evidence. It is the first work that synthesizes the evidence-based practice (EBP) process with recent conceptual frameworks of school social work clinical... more...

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