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Carlos Andre Reis Pinheiro

Most popular at the top

  • Social Network Analysis in Telecommunicationsby Carlos Andre Reis Pinheiro

    Wiley 2011; US$ 65.00

    A timely look at effective use of social network analysis withinthe telecommunications industry to boost customer relationships The key to any successful company is the relationship that itbuilds with its customers. This book shows how social networkanalysis, analytics, and marketing knowledge can be combined tocreate a positive customer experience... more...

  • Heuristics in Analyticsby Carlos Andre Reis Pinheiro; Fiona McNeill

    Wiley 2014; US$ 49.95

    Heuristics in Analytics A Practical Perspective of What Influences Our Analytical World In Heuristics in Analytics , renowned telecommunications experts Carlos Andre Reis Pinheiro and Fiona McNeill describe analytic processes and how they fit into the heuristic world around us. In spite of the strong heuristic characteristics of the analytical... more...

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