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Carlos Andre Reis Pinheiro

Most popular at the top

  • Social Network Analysis in Telecommunicationsby Carlos Andre Reis Pinheiro

    Wiley 2011; US$ 65.00

    A timely look at effective use of social network analysis within the telecommunications industry to boost customer relationships The key to any successful company is the relationship that it builds with its customers. This book shows how social network analysis, analytics, and marketing knowledge can be combined to create a positive customer experience... more...

  • Heuristics in Analyticsby Carlos Andre Reis Pinheiro; Fiona McNeill

    Wiley 2014; US$ 49.95

    A practical guide to deploying mathematical and statistical models when performing analytics The Heuristics in Analytics describes analytic processes and how they fit into the heuristic world around us. In spite of the strong heuristic characteristics of the analytical processes, this important book emphasizes the need to have the proper tools... more...

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