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- Thorogood Publishing 2000; US$ 22.59
This text features 100 positive and practical ideas that canbe put to work immediately to build a stronger, fitter and more profitable business. It includes such topics as: be passionate about business; the customer is not always right; and close the customer service department. more...
- Thorogood Publishing 2001; US$ 24.95
This title is all about the latest techniques for attracting and retaining customers. It looks at techniques of "customerized selling", how to create a culture of creativity in your business; ideas for customer service skills, and how to segment your customers by value, pattern and buying criteria. more...
- Thorogood Publishing 1999; US$ 27.95
More than a time management philosophy or system, this text outlines a way of approaching life, work and goals. It is written in an informal, conversational style, enhanced by numerous quotations and anecdotes. The approach is designed to be sustainable over time. more...
- Taylor and Francis 2016; US$ 54.95
As shopping has been transformed from a chore into a major source of hedonistic pleasure, a specifically Russian consumer culture has begun to emerge that is unlike any other. This book examines the many different facets of consumption in today?s Russia, including retailing, advertising and social networking. Throughout, emphasis is placed on the... more...
- Taylor and Francis 2016; US$ 47.95
Robert Roberts' The House Servant's Directory, first published in 1827 and the standard for household management for decades afterward, is remarkable for several reasons: It is one of the first books written by an African American and issued by a commercial press, and it was written while Roberts (ca. 1780-1860) was in the employ of Christopher Gore... more...
- Elsevier Science 2013; US$ 72.95
Postgraduate Orthopedics Series: Hip Disorders in Children is a seven-chapter text that reviews the disorders of the developing hip. This book discusses the broad spectrum of mal-development in the structure of femur and the classification of femoral dysplasia and prognosis of the hip. The first chapters cover the general observations upon cause,... more...
- Harlequin Enterprises, Australia Pty Ltd 2017; Not Available
The Apartment Debbie Macomber Hilary Sullivan?s new apartment is the first place she?s ever had on her own. She left San Francisco to live and work in Portland and to get away from her much-loved but overprotective mother. But she soon discovers that the apartment comes with an unexpected roommate Sean Cochran, a good-looking pilot who?s just... more...
- Jessica Kingsley Publishers 2011; US$ 34.95
Drawing on their own experiences as mediators, the contributors to this book discuss the benefits and drawbacks of mediation and use case studies to illustrate how mediation works in practice. This book provides a comprehensive overview of mediation as well as containing useful information and advice for anyone involved in mediation. more...