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Most popular at the top

  • Easy step by step guide to Marketingby Pauline Rowson

    Rowmark 2004; US$ 19.99

    How to win and keep customers How to understand your customers and their needs How to make your organisation more marketing orientated How to use some of the promotional tools to target your customers How to build a competitive edge for your organisation How to draw up a marketing plan for your business by following the steps in this guide. more...

  • The Easy Step by Step Guide to Building a Positive Media Profileby Pauline Rowson

    Rowmark 2004; US$ 17.99

    A discussion of how you can build a positive media profile for your organization. It examines how the media works and provides comprehensive information on the dos and don'ts of building good media relations. It also shows how to write a news release and how to conduct a radio or TV interview. more...

  • Easy Step by Step Guide to Successful Sellingby Pauline Rowson

    Rowmark 2004; US$ 17.99

    Whether you are selling business to business or to consumers, this guide shows in simple steps how to build a better rapport with your prospects, how to use a sales structure that works, how to overcome objections, how to read and understand body language and how to come away with the business. more...

  • The Easy Step by Step Guide to Being Positive and Staying Positive (Even When the Going Gets Tough)by Pauline Rowson

    Rowmark 2004; US$ 17.99

    This text is designed to help the reader examine the factors which create negativity and therefore stress and then provides tips and techniques to convert negativity into positive energy. The book explores the use of brain power and inner dialogue to change ways of thinking and reaction. more...

  • Easy Step by Step Guide to Fundraising for your Schoolby Pauline Rowson

    Rowmark 2005; US$ 19.99

    In this guide: How to organise yourself for effective fundraising How to research and identify potential funders How to approach trusts and foundations, businesses and the rich and famous How to research and write an Appeal How to cold call businesses for funding How to get a commitment face to face How to approach the media... more...

  • Are Your Customers Being Served?by Pauline Rowson

    Rowmark 2007; US$ 14.99

    A practical guide on how to deliver exceptional customer service. Suitable for both public and private sector organisations, this guide is aimed at the owner/manager, director, manager and entrepreneur. It covers how to develop an effective customer service policy, as well as how to use positive behaviour and attitude to win more business. more...

  • Deadly Watersby Pauline Rowson

    Rowmark 2007; US$ 19.99

    When a woman, the head teacher of a struggling local school, is found brutally murdered in Langstone Harbour DI Andy Horton is appointed to lead the investigation ? but not for long if Superintendent Uckfield has his way. Horton is given only a week to find the killer, after that he will be shunted off the case. Horton now has a point to prove as... more...

  • Communicating With More Confidenceby Pauline Rowson

    Rowmark 2007; US$ 14.99

    Communicating effectively should be the simplest thing in the world, we talk and listen - or do we? And is that all there is to it? When things go wrong in a company, a friendship, a personal relationship, communication or rather lack of it or misinterpreting it, is often at the heart of the problem. Improving your communication skills can bring huge... more...

  • Marketing to Win More Businessby Pauline Rowson

    Rowmark 2007; US$ 14.99

    Shows you how to use a variety of marketing techniques both traditional and Internet based to win more business. This guide shows you: how to target your customers and prospective customers; how to use the various; promotional tools more successfully; how to make your advertising and direct mail more effective; and how to conduct e mail campaigns. more...

  • Telemarketing, Cold Calling and Appointment Making by Pauline Rowson

    Rowmark 2007; US$ 19.99

    Telemarketing presents companies with some great opportunities for increasing sales and maintaining customer loyalty. This easy to follow guide contains everything you need to know about how to build your business by telephone. This book covers: * how to get through to the decision maker; * how to open the telephone conversation and... more...