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  • Product-Service Systemsby Rajkumar Roy; Essam Shehab; Ashutosh Tiwari

    Emerald Group Publishing Limited 2009; US$ 199.00

    The manufacturing industry is enhancing its offerings in the form of product-service systems (PSS) to generate more revenue through better satisfying and exceeding customer expectations. Use of new technology, better understanding of social systems and advanced management techniques are working together to enable a shift towards the servitization of... more...

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