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Most popular at the top
- Emerald Group Publishing Limited 2002; US$ 131.99
This text explores some of the key human performance issues facing organizations as they implement or manage automated systems, it deals with a range of topics, such as how to design optional use, avoiding misuse and creating training strategies for automated systems. more...
- Emerald Group Publishing Limited 2001; US$ 139.99
This volume launches a series that will focus on providing chapters that advance our understanding of human performance in organizational systems as cognitive engineering principles are applied. Topics addressed in this volume include: a historical review of a cognitive engineering research at a national laboratory; an adaptive learning system approach... more...
- Taylor and Francis 2015; US$ 54.95
Team Training Essentials succinctly outlines best practices for team training, as based in the latest organizational psychology research. Organized into 5 ?pillars,? this clear, accessible guide covers all aspects of team training, from design and delivery to evaluation, transfer, and sustainment methods. Useful for anyone studying team dynamics... more...
- Wiley 2006; US$ 71.07
Customer Service Delivery taps into business, marketing, and psychological research and practices to provide a wealth of knowledge about customer service. With contributions from some of the best-known industrial and organizational psychology experts in customer service, this book brings together in one comprehensive resource a review of the best... more...
- Oxford University Press 2012; US$ 54.99
This book provides a comprehensive study of the science behind improving team performance in the delivery of clinical care. more...
- Taylor and Francis 2001; US$ 73.95
This book contains selected papers presented at the 1998 conference on Naturalistic Decision Making (NDM). The objectives of the conference were to: *make American researchers more aware of NDM research being conducted abroad, particularly in Europe; *connect NDM research with work in management and industry, to stretch beyond the military and paramilitary... more...
- Wiley 2005; US$ 69.33
This practical resource includes perspectives from the point of view of both plaintiff and defendant for cases involving questions of race, gender, disability, and age. In addition, it offers an overview of the process by which complaints are filed, the statutes under which they are filed, and the authority represented by various case law. Employment... more...
- Taylor and Francis 2013; US$ 47.95
The pace of life in our high technology world has quickened. Industries that do not become more efficient, often by requiring a faster production turnaround with less slack, are superseded. Because of this, workers face an environment in which they must perform under more time pressure and under greater task load, in which stress is more prevalent,... more...
- Wiley 2015; US$ 86.67
The Brave New World of eHR is an important resource, filled with the most current information and practical advice on eHR for human resource professionals and industrial and organizational psychologists. Written by an expert group of scholars, practitioners, and subject matter experts, this book offers an overview of the major technological trends... more...
- CRC Press 2001; US$ 68.95
This edited volume applies the excellent work done in Crew Resource Management (CRM) in the aviation industry to training teams in other organizations. CRM is not only a design for training, but it also has been evaluated over time and shown great success. This lesson should be transferred to other nonaviation settings, and this book was written with... more...